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Gunn Heating And Cooling - Kansas City HVAC Repair Reviews - 19

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Patty Wielicki

I'm actually ashamed that I never posted a review for Jeremy and his crew of gun Heating and Air. My name is Patty I own and operate the Humble Home and enduring the journey Gardens in Independence Missouri. In 2017 I had a terrible time with heating and air from a previous install. Times were tight for me then and Jeremy literally had to tear out the entire return air system that was improperly installed with two 8-in duct tubes instead of a 24x12 return air box. I won't name the company that originally installed it I don't feel that that would be the Christian thing to do. However I want to say this Jeremy installed a new Goodman to Stage heat system redesigned and custom built a return air system did the work professionally over several days based on my time frame and not his. He was a joy to witness working his coworkers carry the same professionalism and perfection in their work. He actually completed all the furnace and ductwork within a day of the bill cycling. Due to his knowledge on what needed to be installed to properly function efficiently and economically my utility bill dropped $150 a month which was a combination of gas and electric. Due to the incorrect previous install the unit was only functioning at about 30% of its capacity and straining to pull return air through the property on approximately 2400 square feet. This work was done in 2017.
Approximately two weeks ago my exterior AC unit was damaged and the compressor overheated and melting wires due to a tenant who inadvertently turn the AC on in February when we had several days of warm weather while the unit was securely strapped with winter cover. Telling my fault for not pulling the disconnect on the outside of the house and flipping it over.
I only say this because Jeremy's very proficient and will assist in informing residence and Commercial properties of how to get their units to last long. My AC unit was being scheduled for replace because it was 21 years old and looked brand new because of how it was cared for. There is no doubt that it would have continued another five or six years however scheduling and replacement was only due to my wintering out of state and ensuring that the property is self functioning without issue.
I had difficulty finding Jeremy so I put Angie's List notice out and I called the phone number contact I had for him how it was the weekend by Sunday I had to return text message. My Monday morning Jeremy was out checking the unit and due to the fact that a concrete air conditioner pad need to be poured in order to maintain the support of the unit that's new and soft soil on my property Jeremy was willing to reschedule his install not once not twice but four times to accommodate my schedule and getting the concrete poured as I am handicapped and the temperatures were too cold for concrete. Jeremy and his crew actually came out and helped for the concrete pad out of the kindness and charity of their heart.
You will never find a more God-fearing and Christian HVAC installer who is above and beyond experienced and professional in his line of work including the fact that I agreed to pay $3,000 for the install for the Goodman unit energy star and when it was all said and done the bill he sent me was about $600 less than I had a grade because he was able to find a unit that didn't cost as much I don't know many HVAC companies that would do that when you've already agreed to pay them but he did. He will pay it forward to you I had him deduct $50 for the old unit trade-in and was grateful that he finally allowed me to go ahead and pay him the full amount less the $50 trade in.
I've had the blessing of meeting his wife and young daughter shortly after her birth as he came back out to recheck the heat unit even though his child was under daily Care at Children's Mercy Hospital he stopped here on his way home from the hospital to make sure that everything was okay.
I've been blessed in my life to meet many subcontractors who walk in the similitative Christ and this man definitely does and the people he works with walk the same path.

Jonsey4240

Jeremy came over the next day to look at a specific issue for my 60 year old system I thought was the problem, but instead wanted to understand my underlying issue.

After a very quick initial diagnosis, Jeremy identified the problem with a blockage in my system. He also cleaned out my blower motor.

Thank you Jeremy!

Anjelika

Our furnace quit working when temps were -4 outside at 10pm. We called Jeremy and he immediately diagnosed the issue over the phone and headed our way. He is super knowledgeable and fixed our furnace within the hour. Our literal hero. We are so very thankful for Jeremy and Gunn Heating & Cooling! Highly recommend. Give them a call!

Jay Henson

Jeremy Long was referred by my daughter who used him before they moved to AZ. She assured me that Jeremy would help me. She was right. My AC blew a capacitor that had been installed on May 15th, 2022. Jeremy was headed out of town but he made one last call and showed up on the day I called and found bad wire connection and a too small capacitor causing it to burn out. Jeremy was very compassionate and honest and did only what needed to be done. I would recommend using Jeremy over any other company knowing he has integrity, competence and is an honest individual. That is hard to find. Call Jeremy today for a free estimate and he offers financing for the big jobs!! A very respectable man.

Rachel Callagy

Five stars are not enough for these guys — they truly care about their customers.

As a single mom, I often feel that I am at the mercy of the degree of honesty of repairmen. But I know I am in good hands with these gentlemen — they got to me fast and fixed my heater’s problem within a couple of hours — even though I needed a significant part replaced.

They truly wanted to make sure I didn’t have to go the weekend without heat as temperatures were to be fastly dropping below freezing. And one of my friend’s confirmed they gave me a fantastic price as she had the same repair done by a competing company at a much higher price.

Call them — you won’t be disappointed!

lori french

AC wasnt working right and our property manager sent Jeremy out. He was able to get to us on a busy hot summer day in record time. He stayed in touch and answered any of my questions before he even got here.He was professional and took care of the AC problem and had it running and cooling in record time. Call Jeremy at Gunn Heating and cooling. You won't be disappointed. Great guy! Great job!

Danielle Finney

We had such a great experience with Jeremy and his technicians! We had our AC go out and Jeremy was quick to respond and he worked diligently through the evening to set a plan for a full replacement the very next day! Not only were we extremely grateful to have AC again on a 90 degree day, but it was also a blessing to not be forced to cancel our child’s birthday party that afternoon! Thank you thank you thank you!!! We will always pass on a positive referral to our neighbors, family & friends!

Richard Wehmeyer

I got their name a few years back when our blower motor went out, they came out the next day, I was very impressed with their down to earth approach and professional manner. Our system needed to be upgraded, so obviously, they were the first people we called. The price was very reasonable, the work was impeccable, very good work. I should know, after 25 years in construction, I can honestly say this, this is a company I trust

Dawn Dolbee

Gunn heating and cooling get all the stars. Jeremy was quick to get his technician dispatched during off hours. My service tech, Jake, was professional, thorough and super friendly. Great follow up!
I highly recommend this business. If you have heating or cooling needs, call them. Ask for Jake!

Steven Walker

We did a lot of research and had several HVAC companies come out and give us quotes and Gun Heating was offering a furnace that no one else was offering. Jeremy and his technicians were very helpfull and very knowledgeable and it was a great company to work with. The variable speed blower motor is worth the upgrade.

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