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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Onsite services

Buckner's Heating & Cooling LLC Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark W

Every aspect of my experience was awesome . Estimate was very quick sales department is very straight forward . The installers were very courteous and professional . They went out of their way to explain the equipment during and after the installation. They cleaned the worksite to perfection . The installation was top notch with extreme care for detail.
Love my new hot water heater , furnace and ac unit . Thank You Steve for sales.Thank you Dusty and Troy for the install ! Thank you Buckners for quality work .

Gerry Carson

Buckner's team just installed an electronic air cleaner on our existing furnace. This is the 3rd house where we have had them install one. They make a huge difference in the air quality & there is less dust when it comes time for house cleaning. We would not use anyone else for our Furnace & AC needs. Thanks for another perfect installation.

Melissa Pruett

I was so impressed with their customers service! Steve did a great job explaining the different systems they offered which allowed us to pick the best one for our home. Max and Myles did exceptional work with the install! Even after a long, hot day, they were very thorough with explaining our new hvac system so we knew the proper preventative care, as well as the best settings for efficiency. Thank you for your quick response!

Sheila Will

Shawn S. & Shawn C. did a great job installing my garage mini-split system.
They were fast & efficient, left no mess behind.
Thanks to Steve B.as well - everything was handled very professionally.
We love our climate controlled garage!

Kelly McNabb

I can’t say enough about this company and the technicians who came. Our aging furnace died yesterday, so I called them based on my brother-in-law’s satisfaction with them. Within an hour a technician arrived to assess( Aaron and Lehigh). Unfortunately, it was beyond repair. That same afternoon a representative (Steve)came and offered us many options. Once decided, the technicians came the next day to install our new system. They worked tirelessly from 8 to after 5. They were the consummate professionals and left the work areas spotless. Special thanks to them(Troy, Tony and Dusty)! Won’t hesitate to recommend this company to anyone based on this experience and all those who assisted.

Jerry K

Thumbs Up!! I need to take a moment and send a solid shout out to the team at Buckner's Heating and Cooling. I have a dbl duplex in Independence and this is my 2nd H&C system I have purchased from them. Call and ask for Steve. Quick and efficient install and the professional team of Jacob B, Shaun S & Ethan did a great job!
Thank you very much and I couldn't be happier with my purchases.

Ron M

We have relied on Buckner's for all our heating and cooling needs for a number of years now. In fact, Buckner's installed the entire HVAC system in our house when we had it built in 2001, and over the years have done the tune ups and repaired things as needed. Last night the A/C stopped working about 930pm. I called the emergency number just to have a call in for today. Mike called me as soon as they opened this morning and scheduled me for a service call at their first opportunity, tomorrow. A couple hours later he called back and told me he had managed to schedule a technician for today around noon. Thank you Mike!!! How considerate, considering the sweltering heat!! Scott came out and in a few minutes diagnosed the problem, a bad compressor motor. Within an hour or so he had not only gone back to their shop to get the motor but also had replaced it and a bad contactor but checked out the entire A/C unit to make sure it was in good shape and good to go. Scott is top notch; knows his stuff. Professional, friendly, courteous...a definite asset to Buckner's. Along with Mike. Our experience with Buckner's over the years has been excellent. In fact I would have called Bucker's instead of another HVAC company even if it had taken Mike another day or so to get me scheduled. These guys are all top notch; the best in the entire area in my opinion. Fair priced; reliable; responsive; very customer-oriented. They really know their stuff. I highly recommend them for all your HVAC needs.

Deanna Hurley

Great service from Buckner’s all the way from making the appointment to the completion of the install. The install crew was very knowledgeable and answered all of my questions. I will definitely be using them for all my heating and cooling!

Vickie G

Very disappointed in service.
I purchased my Trane Central Air Unit from Buckner's in 2011, they also did the the installation & they are the only company I have service it .
3 weeks ago my unit quit & Scott (repair tech) came out & replaced part & furnace filter. They charged me $389 for part & emergency service charge. Unit ran for 2 weeks then went out again, this time was told to turn off unit & let fan run for 4 hrs then turn back on...worked for 2 days then went out again. Called them again and was told by Mike (service manager) it would be end of week or next week before they would come out because they don't service Olathe area that often but they recommend I call someone else . So I called someone else and furnace filter was filthy, unit was actually over charged from when Buckner's installed it & was told to call somebody else after they were paid originally to fix it. Why should I have to keep paying for what they should have fixed 1st time here & I should have had at least 30 day guarantee
Will never use them again or recommend them to anyone else. Its been well over a month and Buckner's has not even tried to contact me to try to rectify my dissatisfaction with there company or service performed. Goes to show how important customers or service are to them . BEWARE

Cindy F

Our electric company recommended them to replace our ground source heat pump, and I'm glad they did.
They showed up on time-- did what they said they were going to do-- charged what they said they would charge.
Very skilled and professional.
Would recommend to a friend

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