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Anthony Plumbing, Heating, Cooling & Electric Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Victoria Urban

Please DO NOT use this company. We had work done with them that seemed expensive but didn’t get a second opinion. Then they came out for routine AC maintenance. The technician spoke only to my fiancé, who does not own the house, and didn’t acknowledge me. He then told us that our AC was leaking coolant. He quoted $700 to “fill it as a bandaid” OR $600 to search for a leak plus either $3,500 or $4,500 plus labor to fix the coil plus ~$1000 to add more coolant. We had a second opinion out who said “they’re trying to rob you. There’s nothing wrong with your AC”. AVOID THEM.

Kristin Kandt

I have five times tried to leave a review to no avail …I will say that I had them come quote for furnace and hvac replacement. I did not get anything in writing until the end. It was difficult to compare. The saleman did not appear familiar with how to read outside label air hvac system. His boss followed up but that did not always prompt in writing notification - so four more companies contacted. They do appear to have the best warranties - but not best bottom line - it was difficult given time spent to not have had salesman write everything down or come prepared to do so....

Sarah Johnson

I spoke to Candace today, 7/3/23, on the phone for help with scheduling a service, and I was so impressed. She was very kind, professional and extremely helpful. My high opinion of this company continues to grow.

This was my first review, from last year. - A storm, and knocked over tree, took out our entire electric box, and ripped the wires out of our fuse box. Ruben came out on a Sun to evaluate the situation and was fantastic from beginning to end. He was helpful, thorough, and did an excellent job working with the City, our insurance, and Evergy to get our electrical system repaired and our power up and running again. We really appreciate his excellent customer service and the hard work he put in to get it all fixed properly.

Daniel Van

We had signed up for their annual ASAP program, not quite as ASAP as we hoped. AC went out in high heat, and still about a week out until they're able to come. Will edit to see how they are when they're here.

Alicia Atkins

Nick was very professional and personable. He explained every detail of the service he was providing today. He was very knowledgeable and professional at the same time. I highly recommend him and would love for him to come back and take care of our heating and air condition. I also want to say that Alex was great again very professional personable took care of everything. And explained every detail. My husband and I would like for him to come out to the house again, for electrical repairs. Thank you for sending two awesome technicians to our home.

Rick Henson

PlayStation service call for him to do some bathroom plumbing. They canceled the appointment because they were behind on other work. On the third time that they canceled, I called someone else, who showed up the next day and completed the work. Unless you have all day to wait for them, I would call somebody else

Sheri Levingston

Daniel was my technician. My experience was wonderful! He was prompt, courteous, professional, and efficient.
I believed his assessment of my issues were true and he helped me prioritize my service needs.
I highly recommend Anthony because they are reputable and reliable.

Brenda Mack

Made an appointment in August for my furnace tune-up in October between 12 and 5 pm. At 4pm on the scheduled date, I got a call they couldn't make it. Next available was December 17. Also got an argument about why I shouldn't be upset. Poor customer service in my opinion. They could do sooo much better.

Daniel Riley

Plain and simple, you just can’t beat Anthony’s quality of service. They genuinely care about each customer and do everything in their power to leave you 100% satisfied. Ryan Lamping was a very knowledge and helpful Comfort Advisor. He set me up with exactly what I needed for the best price available. Gary McCoy completed the installation. He was punctual, meticulous, and very efficient. Would definitely trust these guys with my house keys. 10 stars if I could.

Davenport Family

We have been loyal customers for several of the services that Anthony's provides. We used them to replace the HVAC for you personal home. When we had an issue with our HVAC in a rental property that we owned, it was our first thought to give them a call, especially since we knew they offered a referral program. We had a sales representative give us an estimate and he told us we would qualify for the referral refund and should expect to receive the $500 within a few weeks. When we didn't receive the refund, we called on several occasions to request information on the status. At no time were we informed that we would not qualify. Finally after months have passed, we checked in again and received a call back from management stating that we actually didn't not qualify for the refund due to it being our own property. Despite this being the case, Anthony's is honoring the refund policy. The personal call and the way this was handled has made us feel valued as a customer.

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