Buckner's Heating & Cooling LLC

We have used Buckner's for our HVAC needs since 2013, so we called them again a couple of weeks ago when we noticed water on the basement floor coming from under the furnace. No one wants to hear that their AC needs to be replaced, but I knew that I could trust Buckner's technicians to diagnose the problem, to fix it in a timely fashion, and to be kind and courteous as well. Steve reviewed the order to ensure that the unit we purchased was the best fit for the size of our home, going above and beyond to ensure that we were satisfied customers. The technicians who completed the install followed social distancing and masking guidelines, treated me with respect, and completed the work quickly, with no mess left behind. The new AC works like a charm! I can count on one hand the number of businesses that I know will consistently complete excellent work, and none have come through for us like Buckner's! Thank you!

We contacted Buckner’s H&C to replace our A/C, and they’ve done some maintenance for us before. They were competitive with other quotes and were very flexible with scheduling. Day-of they were communicative of their arrival time.

The three guys on the call were very professional, knowledgeable, and worked through several unexpected challenges with the install. They stayed as late as needed to complete the job well. Buckner’s is our go-to and we will certainly use them again.

Buckner's installed a new Trane furnace and air conditioner for us in late May.
We had gotten a couple of estimates and theirs was very competitive, significantly less expensive than the bid we got from the national firm.
They had done a small job for us last year, and we were favorably impressed with their professionalism.
They did a thorough job of removing the old system and installing the new. The crew worked through a couple of problems that were well within their problem solving skills, and were able to wrap up the job in one day.

We like the new thermostat, especially the humidity and outdoor temperature readings. The new system is quieter than the one we replaced, and we like that too.

We would recommend them to any homeowners looking for furnace or AC work.

Troy, Nic, Jacob and Ian showed up on time, covered my floors and began tearing out my old furnace inside and my old AC unit outside. The very efficient team of four were cheerful and fast. They ripped and replaced my old furnace, AC and water heater starting at 8:30 AM and out by 4:00 PM. Troy reviewed all the work and gave a demo on using the new thermostat. The price was fair and the workmanship first rate. Couldn't be happier. Thanks, Buckner's Heating and Cooking Co!

Our family could not be happier with our decision to work with Buckner with our AC/Furnace replacement. We met with 5 other companies and Buckner blew the other 4 out of the water. Starting with the initial meeting with Steve Blow to review and discuss our options. Steve was on time, very professional and extremely helpful with reviewing our options. Our installers were Jacob and Ethan and they arrived right on time at 8:30 AM. Throughout the entire installation process Jacob and Ethan were polite, professional and kept a very clean working area throughout the house. When we started the process of selecting a company to replace our AC & Furnace we were nervous and unsure on which was the right one. We feel so fortunate to have the opportunity to have Buckner complete our install and would highly recommend them to anyone needing any work done to their AC/Furnace.

Earlier today Zach and Tony came by to install a new unit. They were professional, courteous, made sure I was informed on the specifics, got me what I needed and did an overall great job! They accomplished this while also maintaining social distancing and wore masks throughout completing their work. I'd recommend Buckner's to anyone needing work done on their heating and cooling system. 5 star service!

Lost the compressor on our heat pump a couple weeks ago. The replacement price was fair. The installers were polite, and obeyed the current health precautions. I proposed a different thermostat than what they normally installed. They reviewed it, and said it appeared to be a good thermostat, and they'd do it without any extra expense. They rebuilt my entire AC system in about 3.5 hours, and didn't leave any messes behind. The only issue was that it took 18 days from when I said "Yes, install it." before the installers showed up. But, Steve kept me informed the entire time.

After years of maintaining our original system, it was time for new units. Steve in sales did a thorough job of explaining all the options and financing available. The team of Max, Ian and Nick were the best! They were professional and very detailed oriented on all aspects of the installation. Highly recommend Buckner’s.

We bought our furnace system in 1997 from Buckner's. This last May it decided that it was done. Had them out for an estimate . Needed a new system. Had to wait in line for a few weeks. The day came. Arrived on time. Removed the old system. Then stayed most of the day making what they needed and starting it up . Has worked wonderfully during this hot summer. Jacob B and Ethan were very professional and friendly. Cleaned up the mess before leaving. Thank you, guys for all your help.

What a great company! Twenty three years ago Roger Buckner suggested we add a second furnace and air conditioner to properly heat and cool our two story addition. Buckner's separated our existing system so it would take care of our first floor and basement. The new units would heat and cool the existing second floor and the new addition, including the new 3rd car garage/shop. That was the best decision we could have made. With setback thermostats on both systems, it was easy to regulate temperatures for when we were away from home, spending more time on main floor instead of upstairs, or sleeping at night upstairs with no need to condition first floor and basement. Our monthly heating and cooling costs were virtually unchanged. I know we would have had uneven heating and cooling had we just extended ductwork into the new addition like two other companies suggested.

We just had to replace our original 37 year old units. I chose Buckner's again. I was very impressed with all of Buckner's staff. Scott, the repair technician, suggested these old units should be replaced (this was not a surprise). Also, the cost of the service call was applied toward the installation of the new units. Steve, the sales person, saved us money by suggesting smaller units than we had since we now only needed to provide for the first floor and basement. Steve made the rebate and loan application process very simple including getting us a 36 month 0% interest rate. Shawn and Ian, the installers, were very considerate of our home, involved me in decisions and explained the operation of the new units.

Total cost for the new equipment, after rebate, was only $600 more than what we paid for our other system 23 years ago!