McDaniel Furnace & Sheet Metal

I’ve used McDaniel since I moved into our new home. They’re super responsive on the phone, and bent over backwards to get me the filters needed for our HVAC system since COVID messed up the supply line. Their staff is very friendly and helpful, and have been courteous and responsive to service calls/warranty work.

Our technician, Matt, was EXCELLENT! I called on Sunday and received service on Monday. Matt even gave a courtesy call 2 hours prior to our 12-4 window expiring. He was efficient, and didn’t waste time getting our AC problem diagnosed/fixed. He took time to explain a few routine steps We could take to help preserve the longevity of our system when it’s trying to respond to these insane Midwest heat waves. Hands down the best provider in the area!

Chris from McDaniel heating and Cooling came to my residence to assist with fixing my Air Conditioner. He was very polite and efficient in regards to his knowledge and ability to assist with our concerns. We was up and running in no time and I couldn't be happier. We refer everyone to McDaniel for their heating and cooling needs. I appreciate their professionalism and ability to address our needs quickly. Thank you so much!

So it's taken me awhile to do this review, but I wanted to make sure I did it. McDaniel Furnace installed the original HVAC system into my house when it was built. The previous owner used them, so when I purchased the home and had an issue with my heat, naturally I called them. They fixed the problem the same day with no issues.

Later I was deployed with work and my AC unit went out. I had to have my Dad go to the house and call people to look at it and fix it. He called someone close by just to get a repair done quickly. After about a week, the AC went out again. This time I was home. I called McDaniel since they were familiar with my unit and thought I'd try someone other than who my Dad called because despite having no preference, I wasn't a fan of how the other service did business. McDaniel came out that day and said that I needed a new AC unit.

I have a 3 quote rule whenever someone is doing a big project on my house. I had McDaniel, the company my Dad called, and a third company come out and provide quotes for installation of a new HVAC unit (I have an all electric system). McDaniel was there within an hour and had a quote to me within a couple hours...and arrived in person to deliver it. The company my dad called didn't show up despite calling twice, and then later provided a quote via email without coming out because he had seen the unit prior. The third company came out close to the end of the day and wrote a quote on-site but explained nothing of my choices and only offered one option. Despite the 3 quotes, McDaniel still came out with the lowest price AND the best option.

So...I chose McDaniel. Jeff was my salesperson who provided the quote and he was a nice guy who gave me thorough explanations of the process and what I was buying. After my experience with them, I'll only use them for any HVAC service. I'm sorry it took so long to provide a review and I know it was a long read, but they are very deserving.

Thanks Again

Cody

evan and will, installers showed promptly at 8am as promised Replaced outside air conditioning unit and the A coil in furnace along with a new thermostat...they are very professional and. cleaned up the work areas and left no mess for me to handle they were here 3.5 hours.

I never do these reviews/ surveys but in this case the experience was so exceptional that I feel inclined to do so. Perfect explains the sales and installation service provided by McDaniel Furnace from start with Salesman Jeff to finish with Installers Evan and Will. That says it all as u can’t do better than perfect.

Evah and Will did an excellent job installing our AC. They were on time and worked quickly to get our house cool again. I would definitely call McDaniel again.

I had been using another company to diagnose air conditioning concern and they seemed to really start making me feel as i was being taken advantage of. i declined there quote and googled the Highest Rated air conditioning repair service in my area, Mcdaniels Heating and Cooling had alot more quanity of responses and was rated at the top. I called and a very nice guy named Jeff Wilp picked up the phone and i began to tell him my story and how my trust had been lost and the value of what i was offered was upsetting. He began by first thanking me for considering their company as an option for air conditioning repairs and then explained to me what reasons might be causing issue and that someone would need to come to my home to confirm before any type of repair prices can be quoted and i understood what he was saying and why guessing over the phone is accually a waste of my money. He then let me know that he could get someone out today as he knows and understands how it feels to have a house that is over 90 degrees inside and that my family was not comfortable due to what ever my system fault was causing. I would say within 2 hours there was a very nice guy that showed up in a clean van and before I could even get outside to welcome him he was already outside by the air conditioner with his work bag and had already started to diagnose the concern. I am sorry I don't recall his name but he had a beard and was a super nice guy, he started to explain to me in terms I understood what was happening and then we went inside and within 5 to 10 minutes had already diagnosed the issue, called into his shop which I think might have been Jeff and told me what the cost would be and I was blown away at how reasonable the price was. He was there for a little over 2 hours, repaired the concern, explained why it happened, cleaned up after himself and I had cold air blowing out of vents and was so overwhelmed to first finally be comfortable with the house cooling down as it makes life hard and isn't nice being overheated inside your house and second that it was fixed so quick, I wasn't so stressed as the price was well under what I expected and I really felt like both Jeff and the guy that came to fix it cared about how I felt and it was like I had made new friends. The reason I wanted to explain so much is that it seems that these days its so hard to get customer service quality and then really feel like they truly cared on top of the great customer service that I feel inclined to point out and commend them on the outstanding service that I received. So many negative things happening in this world and to get the response and action from McDanials Heating and Cooling and the feeling of concern and caring from Jeff and the great guy who came to repair the air conditioning I really want people to know that if ever you are In need, or if anyone asks for a recommendation for heating and cooling I will not hesitate to send them directly to Jeff Wilp as I know he will ensure they are treated right and will get what ever issue you have resolved and at a reasonable cost. Its not often that I fill out online reviews but when you have someone go above and beyond and make you feel like a friend and not just a customer then I feel that should be recognized and if ever you or anyone asks who to use I really would try them as I truly believe you will also have the same experience.

Your technician Chris and Manager Jeff Wilp deserve praise. The generic blower motor you replaced over the summer worked for AC but come winter time the furnace did not work. They took care of the problem at no charge to me when I believe other places may have tried to cover their tracks and not be honest. This was the 2nd time I have dealt wit Chris and I cannot say enough good things about him. I requested him after the first visit since I got to meet and talk to him...he had my trust. So much so that I had no problem letting him enter my home when I was not even there.

Chris Collins came out today for a service call on a new house. He was very professional and courteous. He checked the fan speed settings, filter and adjusted the basement registers. He checked the charge on the unit and found it to be low. He added Freon and then cleaned the unit that was dusty from the construction in the neighborhood.
Very helpful and thorough. He represents McDaniel Furnace & sheetmetal well.
Definitely a good experience! Ron