All Hours Heating & Cooling

Great company! Responsive, efficient, productive, and kind!

Installed humidifier onto our existing HVAC system. They arrived on time and completed the job correctly and in a timely manner. Would certainly user them again.

Not the best customer service I have had(from the office) but Rodney was quick and nice. Pricing was decent. Wish that the communication between the office and the technicians was better because i had to wait until 830pm for Rodney to show up since the office didn't tell him we we're on his schedule for 3pm-6pm.

Called them to come take a look at our a/c system that was leaking water all over the place. Showed up with in the time frame they gave us on the phone and was very professional and performed quality repair. Highly recommend

The owner went out of his way to make sure I had AC until they could replace mine by hooking up a temporary unit. The day of installation went perfect and they completed the job in super fast time. Very impressed and my goto company going forward! Definately recommend

Rodney and his techs are amazing. They come out no matter what time of day or night it is and they are always extremely friendly and knowledgeable. I definitely recommend them to anyone with air conditioner or furnace issues.

Early Saturday morning, I tried to do an amateur installation of a humidifier solenoid. I was able to install in but also managed to shut down my friends entire HVAC system and I panicked. None of the major HVAC companies that advertised emergency service ever answered the phone or returned calls. But Amber and Joe!?! Wow!! They saved the day in record time and we were up and running again. I had never used them before but you better believe I have them saved in my phone as the go to folks if I ever run into a problem again.

I am not one to overly praise for a job that is just average, but do praise where praise is due. On the other hand, I do not complain just to be a squeaky wheel – the world is full of shortsighted complainers. Thus, months ago I decided not to write this evaluation – until – the additional problem this week. This is not over critical – just a true and fair evaluation of the job preformed – or rather – not preformed!
Over the past 12 months, 'All hours H/C' has installed 1 roof mounted HVAC & two indoor upright furnaces. (Total invoices over 15K) They were highly recommended to me by a friend in the trade, who has since stop recommending them.
While most of their employees are nice and friendly, the overall installations are lacking in many areas. The following are just a few of the points that are rated below par of an average installation. I know because I worked as an industrial certified HVAC tech for a world-wide corporation before this position. Problems are:
- Thermostats either not mounted properly, or just plain fell off the walls;
- Thermostat not wired correctly;
- Roof mounted unit still leaks rainwater into office hallway;
- Remote sensing thermostat a waste of money;
- Sheet metal duct work on the two inside units were so poorly installed that another vendor has been contracted to correct all ductwork;
- Heat exhaust vent, gas, and electrical pipes poorly installed and another vendor scheduled for corrections;
- Our power shutoff switch was rewired and will not pass local fire code – again – looking to another vendor to correct their problem;
- return air ducting on one unit requires addition rework by another vendor;
- They lost our check of over $6000 and asked for a new one without offering to pay the stop-payment fee charged us by our bank;
- Owner quickly came out to pick up replacement check and was shown the shortcomings of the installs, took photos, and said they would be corrected the next day – still have not heard from them;
- called and notified them of two (2) gas leaks (one on each furnace) again, was told they would be out the next day – still have not heard from them – had to fix the gas leaks myself;
- Now – the AC unit does not work [first usage of season] – do not have time to chase down their lack of proper installation – another vendor service called to fix their problem;
- When scheduled for a new furnace installation at different location, they showed up with wrong unit, had to reschedule and said that there would be an upcharge because they needed an additional crew to engineer new ducting – another vendor installed the correct unit the first time out without up charging;
- To be totally truthful – not all of these problems have been filed with 'All Hours' – Why? When they will not respond to 2 gas leaks – I don’t think a little dripping water will get their attentions!

They did a wonderful job and were very friendly and helpful. My husband spoke with them and they went above and beyond to talk to their electrician for us. We would recommend them.

I can’t say enough nice things about these guys. Our A/C went out in early June and we called All Hours and they showed up within two House (at 10:30 at night, none the less). What we thought would be an easy fix turned into a three and a half week revolving door of repair guys and parts. They answered our calls every time and were super prompt every time. Joe, especially, went above and beyond for us. In the end we have a new A/C unit and we are grateful to them for sticking with us. Great job guys.