All Hours Heating & Cooling

We got home from vacation on New Years Day to see our heat wasn't working. We called All Hours Heating and Cooling and they arrived quickly. They took their time figuring out the root issue, did a great job patching to get us heat thru the weekend, and came right back out when the part had arrived on Monday. Our house hasn't heated this well since purchasing, so we are even more appreciative! Would HIGHLY recommend!!

All Hours Heating was friendly, helpful and very pleasant to talk with on the phone and with e Tech, Adrian who came out in the heat to work on our A/C. I am already scheduling to have my unit deep cleaned.

They came out quick, resolved our issue fast and were cheap! Will be a returning customer

*update* - was a returning customer for a new house we bought. They came out and gave a quote for a new AC/Furnace/Water Heater and it was by far the lowest bid. They came out and installed it within a week. The installers were professional and I would recommend All Hours to anyone

Of course the Air went out on a Saturday night. As the house temp reached about 88 I decided to call Sunday morning. The after hours price was a little more than I was miserable, so I opted for a Monday visit. Very friendly voice for a work call on a Sunday and she was very ready to send me a tech but instead I made an appointment for Monday and the tech was on point! He text when he was on his way and when he got here, he listened to what I had to say, shook his head, and went to work. 20 mins later, I had ac. I'm very pleased with my service. I will be using this establishment in the future to replace my 15 year old system. When its time. No rush!

A tech just came by to fix our AC. He explained what was wrong and had it fixed in 30 min or so. I appreicate that it's so easy to schedule an All Hours tech online. They've always been punctual, communicative and reasonably priced. I use them personally and for my real estate clients.

All Hours was great when our furnace stopped working when it was -1 outside. They came out quickly and were extremely thorough diagnosing our issue. When they determined we needed a new furnace a crew was out 2 hours later, on a Saturday night. Pricing was extremely reasonable even with it being off hours and an absolute must. We will definitely be using All Hours for any of our future needs!

After many other companies screwed me over, I called All Hours. They came within the hour, fixed my heating, and gave me a fair price. The owner and his son were incredibly kind and answered all of my questions and showed me how to prevent similar issues in the future. I will definitely be calling them from now on!

The first winter I lived in my house, I had furnace issues. A family friend recommended All Hours Heating and Cooling, so I called them up to solve my furnace problem. One service call and my furnace was back up and running without any problems for the rest of the winter. Fast forward to this last Super Bowl Sunday and I ended up with a 59° house during the Arctic blast. I made an appointment for Monday, and received a call Monday morning that someone would be coming over to take a look at my furnace. The technician took the top panel off my furnace then looked out the window and saw ice on my intake and exhaust vents outside. He went out and knocked the ice off, went back down to the furnace and it was back up and running. Great! So, he billed me and was out the door onto the next job. I was charged the service call fee plus labor—I didn’t realize the labor was added in until I got my emailed receipt. I was shocked that I was charged labor fees simply for hitting a pipe 5-6 times and being at my house for all of 7 minutes. Had I known that would’ve solved the problem, I would’ve done that myself. Well, that did not solve the problem, as my house continued to stay cool throughout the day. I called the next day and asked for them to return to my house. Another technician came out this time and did much more work than the first tech. He spent about 30 minutes working on wiring, the condensation reservoir, and checked the exhaust and intake vents (which were reported to be fine). Awesome! Didn’t have to pay anything. I left my house to run an errand with the temp now at 65°. I returned home 15 minutes later and my house was 62°. By this point, I’m extremely frustrated that the problem has not been solved. After my own examination, I realized the intake and exhaust vents are likely working against each other (this was addressed LAST winter by the same company and I was instructed to add PVC pipe to one, which I did). There just wasn’t a big enough space between the two, so one trip to the hardware store to buy some PVC pipe and connector later, my furnace was holding steady all day long. Yes! Until nighttime. When I went to bed, my house was at the appropriate temp. When I woke up, however, it had gone down to 59°. I’m now on the 3rd call to this business. Another tech comes out and checks everything and finds that the exhaust and intake pipes are STILL working against one another. To my surprise, the tech added his own PVC pipe to the exhaust vent and explained the issue. The furnace kicked back on and everything seems to be running smoothly. I guess I’ll see in the morning to confirm the problem is solved before anything else. I will say this company worked with me and made it a priority to get over to my house. I’m disappointed that it took 3 different calls to potentially solve the problem. I was also put off by the fact that the first visit seemed very rushed and included the cost of labor when no labor was really done. Fortunately, I didn’t have to pay anything else during the other two visits, for which I am grateful. If you need something done quickly, give them a call. I just hope you have better luck solving the problem than me.

Edited to add to my review 2/11/21: I'm increasing my rating to 4 stars. Upon leaving my review, the company called me 3 times. At the time, however, I couldn't answer. I quickly returned their call and spoke to the owner. He shared that my payment was refunded (which I certainly did not expect). I explained my frustrations - he was very apologetic of how long it took to solve the problem. I appreciate the willingness of this business to make it right. I'm not one to complain just to complain -- I was just frustrated and quite stressed about the matter. I recognize and appreciate the work, time, and energy that all the techs put into my furnace. Should I experience any other issues, I will give them a call.

The service man was very polite and professional. He seemed very generously concerned when having to deliver bad news concerning that a new water heater would need to be installed. He answered all my questions and got me scheduled at the earliest time. The service men were on time and got the water heater installed without disrupting the household with a new infant and a 2 year old toddler. I will highly recommend them to all seeking out plumbing needs.

WOW - Fantastic Customer Service!! AC went out on a extremely hot / humid Sunday in August. They were here within an hour. Tried several things to get us up and running with no luck. They installed a new system and stayed late into the night to ensure we had AC, finished up the next day. Rodney and his team are wonderful!! Thank you Rodney, Amber, Joe, and Don for all your hard work during some of the hottest days of the year. We greatly appreciate it. We highly recommend All Hours!!