Stafford Home Service

All team members are highly professional and offer added value with ideas and on-the-spot improvements. Highest recommendation!

In the middle of a very busy period, where every electrician is booked for at least a month, we had a breaker issue that we could not resolve.

The team at Stafford (who we have been very happy with before) was amazing. Everyone was friendly, professional and helpful. From scheduling, helping us get on the on-call wait list. To the pair of electricians who came out first thing in the morning to sneak us in before their other scheduled call.

They were able to quickly and thoroughly troubleshoot the problem, taking apart and checking every potential outlet and switch until they found the culprit. Minutes later they had fixed it, closed up, cleaned up and packed up. I continue to be impressed by the entire team, their professionalism and the quality of their work. They have a knack for making unpleasant situations as pleasant as possible.

In a perfect world, I won't need an electrician again. If I do, I'm calling Stafford.

They put in a flood light and ended up damaging/denting our soffit in the process but never told us. I will never use them again. Also they were very expensive.

Stafford has always been great to me. I have always had great service technicians that get the job done right.

Great maintenance service. This summer we will be cool as cucumbers. Thanks Stafford.

My tech arrived on time, did everything exactly as I expected, and cleaned up after himself. He was great at communicating with me and keeping me informed both on progress and decisions that needed to be made. Well done! I highly recommend this business.

They installed this flat screen TV to our stone chimney. Both of them were thoughtful with the installation. They problem solved issues. The products were top quality.

Bought my house last October with a boiler system that was installed in 2018 by another company. Had issues last winter (my first here) not being able to get the temp in the house above 58° on sub-zero days & having to use a portable oil heater and electric fireplace to supplement. Called two other companies but $600 and 3 visits later was advised that it just wouldn't be able to keep up (although they did flush the system and ultimately I was able to get the house into the low 60's without supplementing).

Had a chipmunk-behind-the-baseboard-in-the-wall issue late this summer and as a result learned that every baseboard fin but one in the house was installed incorrectly in a way that impedes air circulation, so I called Stafford for an estimate to fix them.

Turns out it was likely the settings as the primary issue. Stafford was able to correct the settings and the cooper pipes are hot to the touch now, which I've not had since I bought the place last October. And all at no charge!!

I'll be doing some discretionary work with Stafford next year to improve some other issues, but it doesn't seem that I'll have to have all of the fins corrected (an expensive task and unlikely to be cost effective).

Bonus; I had Stafford install a mini-split system this spring but thinking it was pretty self explanatory I didn't take notes. Completely misunderstood/misremembered how to use it for supplemental heating in early winter/early spring. All I can say is #1, he was extremely kind when I self-assuredly explained what I remembered and it was completely wrong and #2, he took the time to teach me about the heating capability again (yes, I took notes this time).

This stuff is all complicated-call Stafford :)

Stafford installed new furnace and central air system, plus accessories (humidifier, thermostat, breatheClean) a year ago and now just completed the first annual Tune Up/ Safety check. Everyone that I have met or communicated with has been very nice.

During the original installation of new equipment, they also moved the water heater over a bit resulting in much better access for me to replace filters.

I am happy with the results from Stafford Home Service. Excellent quality work, knowledgeable nice people and competitive price.

I have recommended them to others and heard same positive experience from them.

After a total rewiring project this past summer, we had Stafford come out to complete three smaller tasks. As usual, they were on time, adaptable and professional in every way.