Ductworks Heating & Air Conditioning NOW 4FRONT ENERGY

Great experience with this company. Incredibly responsive and easy to get ahold of when our AC stopped working. Our tech, Brenden, was friendly, professional, and knowledgeable. They saved me money by doing an easy fix instead of encouraging me to replace. Definitely will be my first choice for service in the future.

Excellent! They saved me thousands by fixing the broken refrigerant line. Other places would have pushed me to get a new HVAC. The a/c is only 9 years old so I am thrilled that they were able to fix it. This is where experience and skills really pay off - the tech really knows his stuff. I highly recommend.

Dave was my manager, he was awesome!
He was the best company to work with building a house! Creative ideas and solutions if there were tricky things.
Joe did an awesome job installing our system! He got it all into a little tiny mechanical room.

I hope to work with them again! Would recommend to everyone

This is the second home we have owned that we had Ductworks install Mitsubishi mini split in and both times we have been very pleased with the whole process. From the first phone call, the estimate process to the installation everyone we delt with were professional and kept us informed of what to expect. We would highly recommend them.

I had a new furnace and air conditioning installed. They came at 8:00 and had the whole system installed by 4. They worked without lunch so they could have my system put in that day. Josh, Monte and Kevin did a excellent job. I couldn't be more pleased with their workmanship and their attitude about their job. I highly recommend them and their whole team from Ductworks. Thanks again for a great job!

We needed our ducts cleaned after a remodel. Duckworks came out on time, communicated well, did an excellent job, answered all of my questions, and followed up to make sure I was satisfied. I would definitely recommend!

Unexpectedly, our furnace was red-tagged by the gas company and we found ourselves suddenly with no heat in our home in the middle of the winter. After scrambling to get three estimates on a new furnace and air conditioner, we went with DuctWorks based on a neighbor's referral, other online reviews, the sales call from Scott, and of course pricing. We were not disappointed. DuctWorks was competitively priced and they delivered exactly what was expected. Josh, Monte and Kevin showed up a few minutes early and the installation of the furnace, which was a tight squeeze, went without a single issue. The guys were super pleasant, always eager to answer any questions and cleaned up as if they'd never been there. It's been several days since the installation and we're toasty warm. I'd enthusiastically recommend this company.

Deceptive Pricing Policies – Overcharged! The actual service by technician was good.
When I called to schedule service on our whole house humidifier, I was told that there would be a $100 trip charge, labor charged at $65 per 30 minutes, plus any parts required.
The technician, Joel, was friendly, professional and efficient, diagnosing and replacing a bad solenoid (a $25 Aprilaire part on Amazon) in less than 45 min. I figured we would be looking at a charge of $250 max, based on how they had described their pricing structure.
When the invoice was calculated, it came to $405! I spoke with service manager Ryan who explained that the solenoid was replaced at a 'flat rate' fee of $305 plus the truck charge. When I asked how this could be based on the cost of the part and the time required to make the repair, he explained that the difference was due to their overhead for warehousing, benefits, etc. saying, "It's just how the business works..."
I have no problem paying professionals for their service, but hate being taken advantage by this type of unscrupulous practice.
In the end, Ryan agreed to waive the truck charge, but the whole experience left a bad taste in my mouth…
**UPDATE** - I did subsequently speak with JD Swenson, Service Manager, about this issue. He was receptive to my concerns about the service call and we came to a satisfactory resolution. I appreciate his response and his handling of the situation.

Highly recommend Ductworks. They gave me several options for my furnace replacement, answered all my questions, no hard sell tactics - just open and honest communication so that I could make the right decisions. Installers actually showed up early, were professional and answered all of my questions - even the ones I asked twice lol. My family will sleep safely and warm this winter thanks to Ductworks. Truly appreciate you guys!

We have used DuctWorks for a new A/C and now furnace. They are exceptionally professional, from their office staff, to their installation team, to their follow-up/follow-through, and their products and service is top notch! They have always been able to answer all our questions and are so personable. We truly have enjoyed working with them for our needs and would highly recommend them to all our friends and family and anyone who needs their services or products!