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    Ray N. Welter Heating Company Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    M Freeman

    Ray N. Welter Heating is an excellent company to work with. When we had trouble with our furnace, we initially called another company to take a look at it. The guy they sent out took a pair of tin snips and cut the back off the furnace (without doing any preliminary diagnostics and without asking my permission). Then he told me we had a cracked heat exchanger (scam alert) and told me we could all die of carbon monoxide poisoning (mega-scam alert). He recommended we buy a new furnace, as the old one wasn't worth repairing. I told him we might decide to buy a new furnace, but it wouldn't be from his company. I know enough about physics to understand the "cracked heat exchanger" scare tactic. It's a very old scam. I patched up the back of the furnace with foil tape and went online to find a better company.

    We called Welter based on good reviews (plus, my wife likes their television commercials). We talked with them about options and eventually decided it would be a good idea to replace our 30-year-old furnace with a new, high-efficiency model. They installed both our furnace and our central air conditioner. When we had trouble with the air conditioner they came out and repaired the problem under warranty so there was no cost to us. Ralph C. even took the time to thoroughly clean the outdoor unit.

    It's nice to find a company that's knowledgable and honest. Highly recommended.

    Melanie Upchurch

    They earned a lifetime client. This is a time when home repair and maintenance companies are taking advantage of people. Ray gave us a fair price with a quality AC unit. We got honest feedback and recommendations and couldn’t be more appreciative during these times. Scheduling, installation, financing and rebate was seamless. Highly recommend.

    Ryan Flynn

    We had some issues with our AC unit freezing due to air flow issues and a faulty valve. Everyone who we worked with was amazing. They explained what they were looking for and why. We had to call them back because some issues persisted and they came quickly and solved the problem. I was worried about finding an HVAC repair company because they can be difficult to work with, but finding Ray N. Welter has been great. I will definitely use them for my next project or repair.

    Krista Murphy

    They were great to work with when we needed to replace our furnace. The price was fare and they did fast and great work on the removal of our very large old furnace and the installation of the new.

    Debi Fink

    Had a great experience! Thankful I gave them a call. I originally called another company that was able to come out same day, and they quoted me a ridiculous amount to replace a flame sensor.... I called Welter from a recommendation from my contractor, and they took one look and said it was just dirty, cleaned it up and got my furnace back working. Thank you!

    Vlad Shtibin

    We had a great experience with Welter heating. They replaced our AC & Furnace. Multiple other vendors provided either inflated estimates or inaccurate information on what our options were for our HVAC system before I found them.

    Their sales people were not pushy, they explained everything in a way that didn't leave me confused and they were able to work around the constraints of our home.

    The installers were on time, respectful and thorough and again explained what was done, why it was done and how.

    We are very happy with the new system and the service provided.

    Jen Case Smith

    I went with Welter after getting a few bids on a new furnace. I'd just had a bad experience with a Carrier furnace recall and told the Welter rep that I wanted a furnace that had been out a while and was proven to be solid, so the Trane they suggested was in the process of being discontinued but they still had new ones in stock- they said they'd been installing this furnace for over 12 years with no issues or recalls- so I was all about it! I was not interested in any bells and whistles and they didn't try to upsell me, just gave me a really fair quote. The installer was on time and put in the furnace in less than 6 hours. After he left, I noticed that when my AC came on, the fan/blower was on *extremely high* and it was very loud through the vents, so I called the next morning and the guy on the phone knew exactly what was going on and they sent out the same installer to adjust it that afternoon- and it's great now, very quiet. Thanks Welter Heating!

    Joe Marx

    My A/C condenser stopped functioning recently and a neighbor recommended Ray N Welter's services. They got to my house within a day of my initial call. After some inspection, the diagnoses was that my compressor was bad. Big fix for an AC unit. One of the supervisors (Jason) suggested I check on the units warranty. As a new home owner, I didn't know the history of the unit and assumed it was much older than it was. Turns out it was still under parts and labor warranty from another company in the cities. The honesty of Jason and Ray N Welter services saved me a fortune in repairs. They never even billed me for about the hour they spent diagnosing the problem.

    To me honesty is 100% the number #1 quality in any business. Ray N Welter's honesty saved me lots of money. I learned my mistake as a new home owner (always check for parts/labor warranty first) and if I ever need future repairs on anything HVAC related in my house that is no longer under warranty, I will absolutely turn to Ray N Welter for service!

    Carl Holman

    Ray N Welter certainly has our business for the foreseeable future!

    We had a another company come out to look at furnace that was acting up. We had been behind on changing air filter and heater would stop and start (we changed filter and things improved but were not fixed). This other company stated we had a bad heat exchanger, would have CO leaking into house, and recommended a new $7,800 furnace. Said the part could be replaced but is not worth it.

    We called Ray N Welter following a positive review from a family member. Technician came out and did diagnostic testing (other company did not) and showed that gas pressure was high but all other systems were operating properly. He adjusted gas pressure and provided info that the furnace did get hot when filter was clogged but is not in need of replacement at this time. He provided recommended filter replacement intervals. He left without charging us for this second opinion. We will definitely call first next time we have an issue!

    Jennifer Kuhnley

    Went with this company based on reviews and I wasn't disappointed. When Ralph came out, I just KNEW I could trust him. He explained everything in detail, checked and double checked his work. Didn't try to oversell. He mentioned that the unit is old and will need replaced eventually but, wasn't pushy about it. Prompt. Respectful. Professional. The cost was slightly less than what I expected. Will definitely hire again if need be.
    THANKS RALPH!!

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