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    J&R Heating & Cooling Reviews - 20

    4.2
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Myrtis Christiansen

    Thanks to the knowledgeable and friendly technicians at the AC repair near me service I found, I now have peace of mind knowing my unit is running properly. After a bad experience with a home warranty co, I found J&R Heating & Cooling in the phone book. That was almost 2 yrs ago and I've been using them ever since. Friendly, honest & dependable!

    Frank Parsons

    The technician did a great job cleaning our air duct and drier vents. First, he explains what he’s doing to clean the entire house. He pays attention to every detail in cleaning each vent and returns. He showed us pictures of before and after on areas where there’s so much dirt accumulated over time. Can’t believe our drier vents were filled up with so much lint. Glad we had this air duct cleaning done and we will do it again in 7years as recommended. We highly recommend J&R Heating & Cooling. Lastly, you don’t have to break the bank to pay for this company since the price is very reasonable. And that’s a big plus for us!

    David Winge

    This business is extremely unprofessional and does not honor their contractually obligated agreements. They use a barely coherent 3rd party call center, who have no idea what is going on. The technicians fail with a no call, no show, about 95% of the time. They subcontract out all their work to various levels of incompetent 3rd party technicians. I made the mistake of completing a HVAC and venting install after a couple of missed appointments, and never was able to get a repair appointment after 8 missed appointments. This business promises 5 year warranties on their services, but don't event attempt to reach out, much less make their obligated repair appointments. Avoid this business like the plague. I have no idea who wrote these other reviews, but they must be employees or farmed out to fake accounts.

    Sorkar Steven

    Was impressed with the professionalism and expertise of the technician, Ken, from this HVAC company. He arrived on time and was very friendly and knowledgeable. Tom was able to diagnose the issue with my furnace quickly and provided me with a detailed explanation of the problem and the repair process. He was very efficient in his work and completed the job in a timely manner. I would highly recommend this HVAC company and Tom for anyone in need of quality service. Thank you, Ken, for your hard work!

    Nancy Pepper

    They have always been so pleasant on the phone - they return phone calls quickly. If a technician is going to be later than scheduled, which has only happened once, I was informed in plenty of time and they were so apologetic. The technicians are neat and take care of their own mess and are careful within one's personal space.

    Nathan Comer

    J&R Heating & Cooling company was extremely responsive, and a quote was scheduled within a few days. Other companies told us they couldn't even get new units into our 15-year-old attic. Jeff was confident from the start and very knowledgeable about our options and logistics. He arrived with 5 people on the installation day, all masked, booted, and ready to work. They kept us informed throughout the installation and discussed all options with us before moving forward. Would recommend for the installation of a new air conditioning system!

    Lloyd Roach

    J&R Heating & Cooling provided quick, professional service. Everyone that I dealt with was very friendly and courteous. They were able to fix my unit faster as well as cheaper than another competitor. Will definitely be using them from here on out.

    Kathleen Stewart

    Mark is our go-to guy for any furnace-related questions, repairs, or installations. His rates are the most affordable in the valley. He goes out of his way to help troubleshoot and respond to repair calls. His professionalism and knowledge are greatly valued. Fully recommended!

    Beatriz Lee

    James is incredible. End of story. Everything was explained in a simple way, giving us peace of mind. While he was here, he was also happy to assist us with another minor issue unrelated to the one for which he came. J&R Heating & Cooling team is welcome to come by for anything in the future. Bravo!!

    Edward Lopez

    Excellent service. James and Michael are very friendly, punctual and professional. Our furnace was replaced on the next day after an estimation we got. I can confirm that they are the most responsive company I've contacted. And I am super confident that they would be meticulous to make sure we would be happy with our install. They are top of my list so far. Five stars!

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