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    Ray N. Welter Heating Company Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Anthony Byrne

    I called in with some furnace issues. The person answering the phone(Jill?) was VERY helpful and VERY easy to talk with. I can't be 100% sure but I think she bumped us up on the priority list because we have a 1 month old in the house. A technician was at our house within 2 hours, was there for 20 min and the problem was fixed. Best part was the pricing was way less than I anticipated. Ray N. Welter, you all are class acts, and have our business going forward for life!

    Josh Kroll

    My home service plus technician noticed some moisture in my boiler during the tune up and discovered I didn't have a chimney cap on my chimney. Called Ray Welter to get a quote on putting one on, they eyeballed the roof and recommend either a roofing company or drip T. So while I didn't use their service, I do appreciate their follow up, and if I have an issue in the future will make them a top choice. Follow up call to someone that may not use your service is definitely worth mentioning and praiseworthy.

    Krysta Kavenaugh

    Ralph was impeccable, knowledgeable, competent, efficient and personable. What a great combo! And honest. My furnace wasn't working. He could've said the whole motor needed to be changed; but instead he fixed/tweaked a few things and it works great! This is my first experience with this company but I will use them again as needed. Highly recommend them.

    Deborah Tafil

    Best customer service EVER! I had called 3 different places for center air replacement and install quotes, was getting the run around and hard sell from some. While driving home I noticed Ray N Welter on Chicago, did a quick U-Turn, parked, chatted with 2 unbelievably nice ladies at the desk, and within 15 minutes one of the main guys there was following me back to the house (3 blocks away). By noon the VERY NEXT day the new A/C was installed. AND their prices were FAR below anyone else I called. Amazing, wonderful experience. I will always use them in the future for any heating or a/c issues.

    Dan Proudfoot

    Great experience with a new Trane furnace and A/C! Ray N. Welter has been around a long time and know what they're doing. From the initial quote to the installation, everyone involved was a pleasure to work with. The install was done promptly and very professionally. (Thanks Andy) Couldn't be happier with the service and will go with Welter for all of our future HVAC needs. Thanks again!

    Kevin Bengtson

    I called Ray Welter heating for a second quote and second opinion on a furnace deemed "unsafe to operate" due to a supposed crack in heat exchanger found by another vendor. The owner himself met me at my home to provide a quote -- which was FAR less than the other vendor. He did not oversell the products I needed (e.g., gravity floor drain instead of pump).

    He offered to send a technician out to provide more extensive testing on the heat exchanger. The first vendor just used a camera. The Ray Welter technician did several additional CO/Heat Exchanger tests that did not indicate a crack. The technician was very experienced and knowledgeable.

    Ray Welter has my business going forward. While I'm not buying a furnace from him -- because I don't need it -- his company will be doing all my annual furnace checks from now on. This company is relationship-focused and trustworthy (and reasonably priced!).

    Thank you!

    Rod Annis

    I recently purchased a new home and it required new heating and air conditioning systems. From estimate to install, the level of service and professionalism was outstanding. I may have only ever written one other online review in my life but felt compelled to write one for Welter Heating based on my level of satisfaction. I would highly recommend this company to anyone.

    Kris Novak

    Northern One Hour heating tried to get 825.00 to fix my furnace . They wanted to replace a circuit board, igniter and flame sensor. I did not feel comfortable with One Hour's diagnosis of my furnace so I called Ray N Welter. They showed up promptly. They got me up and running by replacing only the igniter. It cost a quarter of the price. Thanks for the great customer service.

    Big Ten Catering

    Great people, saved me with a repair instead of a replacement!!

    Terry and Bill

    I recently had my furnace failure blower fail. I’m a pretty fearless DIYer but it didn’t take long (or much internet surfing) to determine I was in over my head while the house was getting colder. I agonized over the thought of letting someone into the house based on past experiences with “techs” learning on my dime. I decided to give Ray N Welter a shot, having grown up in their neighborhood and figuring if they had been around this long they must be doing something right.

    My fears were somewhat abated when they were able to show up the same day and in the time window they said with a phone call saying when they were on the way. Even better, I got an experienced tech who quickly diagnosed my bad fan motor (as diagnosed by me with help from my pals on the web) as a bad motor component which he was able to quickly fix and be on his way, leaving behind a 20 year old furnace warming the house back up. I had the motor pegged at well over $500 with a low likelihood of one being on the truck (I couldn’t source one locally) and high likelihood of being out $1,000 by the time the labor to swap everything out was included. And that was if they didn’t decide the old furnace needed replacing, like a recent news story showed another, less reputable company doing.

    I could not be more pleased with my service call experience. I benefited from an experienced technician who, when all was said and done, saved me far more money than I paid for the service and much more quickly than I could have done it myself. When I have a need that falls into their ballpark I’ll call them in a heartbeat

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