Pronto Heating and Air Conditioning, Inc.

Craig and Jesse were fantastic. Friendly, professional, knowledgeable. Great job at water heater repair and proactively provided advice regarding a HVAC item in our house.

Another great service from Pronto! This was just a checkup for our AC. Craig was on time, professional, efficient and honest. We know a replacement is not far down the road, and Pronto will be our first call. Great job!

Our A/C was not cooling the house so we setup a service appointment. Logan was right on time and was very friendly when he arrived. After asking a few questions about what was wrong, Logan got to work. He explained what diagnostic work he was doing. He immediately found and fixed the issue. He also checked out the rest of the system to make sure nothing else was wrong.

I would HIGHLY recommend Logan for any A/C needs you have!

Chris came out to look at our central AC unit and offer up options. Super knowledgeable and professional. Thank you Crystal for being able to get us seen so quickly. 10/10 recommend Pronto!

Was able to come on an emergency basis , was professional and polite and was able to diagnose and fix the issue without any problems. Also have great advice on how to avoid this in the future! Will definitely use this company again and will request Logan if he is available 😊

As always, and as every tech from Pronto that as come for our routine maintenance, Logan did a great job! He was prompt, polite, and thorough in the work he did. It's reassuring to know that our AC system is good to go for the long, hot Minnesota summer to come.

Pronto has our highest recommendation. Our AC went out. The service technician explained that it was too old to repair and helped us pick out the right new system. We replaced AC and furnace. Even the finance options were great!
Pronto communicated spectacularly. Advance notice of every appointment. They arrived when they said they would and took exactly as long as they said.

The installation crew and their leader Darran were outstanding. They were polite, they covered our floors with tarps and they helped educate us on using the new HVAC and thermostat.

Definitely use Pronto!

Andrew came back today to adjust our system. He came up with several adjustments and really educated us about what to do and what not to do.

Thank you Pronto!

Pronto replaced my furnace and AC. Their pricing and service were fantastic. The install crew was quick and very careful keep the house clean. They patiently answered any questions I had and did an awesome install.

The condenser in our old A/C went out last fall and we decided to get a new machine instead of frankensteining our old unit. We got prices from a couple of vendors. The Pronto team outlined some great options - an OPP A/C, an Energy Star option, and finally an Energy Star A/C + Heat Pump. The Bryant A/C+Heat Pump was less than a non-energy star A/C unit price we got from another vendor.

With very high gas heat bills, we decided to try the A/C + Heat Pump and with a year of 0% interest financing, we were up and running. Team came and relocated our unit at no additional cost, installed a smart thermostat I snagged at Best Buy, and overall did a fabulous job. Would recommend Pronto to anyone needing a new A/C.

Pronto does a great job, I highly recommend them. They are very professional and organized.

The thing that stood out to me the most is the quality of there techs. Very I have interacted with has been very personable and incredibly knowledge and capable.