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Residential Heating and Air Conditioning Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erik Tinberg

After being referred to Residential Heating from a few family members I decided to reach out for a quote. Our 37 year old furnace kicked the bucket just before winter and we needed a replacement fast.

Residential Heating came in with an affordable quote and was able to schedule the installation for just two days later. The installation was painless and professional - one main technician and three assistants (who came and went after performing their specialized tasks) got the whole job done in under six hours.

Now our aged campfire of a furnace has been replaced with a high-efficiency model and we couldn't be more happy. When our aged A/C unit kicks the bucket they'll certainly be getting another call.

Saul Prombaum

Dane from Residential Heating and Air Conditioning is an excellent service technician. This was our first time using this HVAC company. I'll start with a thank you to Residential for sending Dane our way. He was courteous and very patient. Overall, the quality of the service call was reflected in Dane's on-time arrival and in his ability to communicate and advocate on our behalf (read on). I ask a lot of questions. He answered every one. We have been in our house for one year. New to the Twin Cities, we asked around and chose Residential for a winter furnace inspection (furnace was newly installed in 2021 by a different company) Dane was concerned that a part under warranty was running way too hot. He immediately called the office for approval to order a replacement part from the manufacturer (affirmative). At the end of visit, Dane asked if we had any other questions related to our HVAC system. Without question, I'll use Residential Heating again.

Ted Bather

Initially helpful via phone as I was trying to diagnose the problem. When that method didn’t bear fruit a service tech was scheduled to determine the cause of the alarm code. Within minutes the furnace was declared fouled and shut down. The next day a new furnace was installed. Very efficient and professional team. Also assisted getting the new WiFi thermostat on line.

Luke Januszewski

Residential has been my go-to for many years. Always clear and consistent communication combined with stellar installation standards. I wouldn’t trust my HVAC with any other firm.

Lonnie McQuirter

Quick response and professional service. Met with the Chris (salesperson/estimator/operations/owner). He was patient and had extensive knowledge of HVAC equipment and how to assess our needs. He didn't try to oversell and was candid about what was needed and what was not needed. On the day of installation they were on the job early and Chris assisted his team with installation. It was fun to watch them use the crane to remove the old unit and carefully add the new curb adapter and 5-ton unit. Installation took a total of about 4 hours. Would definitely recommend.

Michelle Chaput

This company is wonderful to work with. I've been using them for the last 5 years when any issue comes up with my heat or ac. When my ac was leaking and my Freon discontinued, they hunted some down so that I could get a few more years out of it, which I did! I just replaced the system today and Javier was courteous, efficient, knowledgeable and fast! He made sure to review everything with me and what would happen next, electrician and inspections. All of which was taken care by Residential directly. My install price included all of this which is much easier than trying to coordinate those things yourself. I highly recommend this company: fair, honest and top notch customer service!

Laura Wilson

I have used this company since I moved back to MN in 2010 and I recommend them to everyone. They installed and supported my system in my house - and since my move to a townhouse they’ll be doing an install after this repair.

They care. Renee is service scheduling is kind, remembers you and works miracles. This trip I had one of the owners doing my service work - I can see why I love this company!! They are priced fairly. Stand by their work. You could not do better than this team!

Christine

Dane was professional, on time and gave me lots of great information about my new system! This is the second house we have installed heating and a/c units in with this company. Highly recommend them!

David Austad

Considering the timing of the year during the hot summer, Residential came out and repaired my A/C in a very timely basis. I had called two other companies and they were going to be two to three weeks before they could get to me. The service manager Renee was very helpful getting this accomplished.

Unfortunately, the repair exposed the fact that the A/C unit was on its last leg. To help remedy the situation, they responded again within days and installed a new A/C unit. I felt they bent over backwards to resolve the overall problem. I feel now that I have the best A/C unit that my house has ever had and it doesn't have to work as hard as my previous units.

Very pleased with their service.

Hannah Lynch

We own a duplex in South Minneapolis and have had nothing but great experiences with Residential Heating and Air Conditioning over the years. They installed 2 furnaces for us (this included removing an old octopus beast of a furnace that had to be handled carefully because of asbestos) and more recently 2 AC units that are tied into those furnaces. Our home is OLD and whereas we thought these installations were going to be painful and expensive, these guys made it relatively easy and though they weren't dirt cheap, they were not any more expensive than other such services. They are professional, friendly, on-time and they know what they are doing! We love and recommend this business!

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Residential Heating and Air Conditioning Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday
  • Sunday