HomeWorks Plumbing Heating & Air

HomeWorks Plumbing is a terrific company. I am on a maintenance plan and they flushed out my water heater today. The technician was very friendly and knowledgeable.

If you live in the south metro area, look elsewhere for services. The prices for this company are very HIGH. The charge to replace an exterior faucet spigot is $549. Hessian plumbing charges $198 for the same work. Their BBB rating is low, citing overpricing often. You'll see other Google reviews here that indicate severe overpricing. Skip this company and call Hessian, Champion, or other local plumbers.

Jeff K provided outstanding service when he completed a water heater and plumbing inspection at my home. He was very thorough and professional and I was very pleased with his work.

First time customer. Adam the tech was thankfully here earlier than the original time frame. Appreciated that. Work was done and cleaned up in less than two hours. Replaced the valves and piping on the water main before and after the meter.

Bunch of jokers i tell you what over there hiring hotheaded road ragers to drive there company vehicles around. Aggressively racing around in a van flipping people off in stop and go traffic. Hilarious! That guy forsure was punching the air after i went off on my exit

Replaced sump pump and dealt with related pipe issues. Excellent service. Explained options for dealing with my problems without pressure to select the most expensive solution. Would definitely call again for future service.

Darius was very thorough in his visit today. Very organized, efficient and is very personable . Will definitely use Homeworks again. Would give him 10 stars if we could.

Deceptive Trade Practices and Refusal to submit a Warranty Claim to Carrier. We give HOMEWORKS A NEGATIVE 5 REVIEW!
In June 2022, our furnace started leaking water and the AC stopped working. Matt from HOMEWORKS replaced the blower motor & control panel and charged us $3,252. He also said the outside AC Carrier unit was low on pressure and gave us an estimate of $1,257 for that work. We asked him to submit a warranty claim because our furnace was under a Carrier 5-year warranty. He said another dept. was in charge of submitting warranty claims. The furnace leaked again the next day. Matt came and said the tray under the AC coils was cracked and gave us an estimate of $4k to replace the AC coils & suggested that we buy a new system. We declined to have HOMEWORKS do any additional work.
A KB Service tech came the next day. He said the reason the AC stopped working earlier was because the blower motor failed, which caused ice to build up on the AC coils; ice melted and dripped onto the blower motor. He said the furnace filter (which was less than a week old) was bent and the blower speed was set to 1700cfm, when it should have been set at 1200cfm. He fixed the blower speed and said the water leaked because the high fan speed caused water to spray off of the AC coils rather than dripping into the tray below the AC coils. He said there was nothing wrong with the AC coils or tray. The KB tech also checked the outside AC unit and said it was just fine. The KB bill was $300.
We sent HOMEWORKS a notice of cancellation of the invoice for $3,252 and a notice of cancellation of the $14 monthly charge for their service plan.
Despite our requests to HOMEWORKS to submit a warranty claim to Carrier HOMEWORKS has refused. The only reason given for their refusal was because the parts were wet. That is an excuse. I talked to Barb with the Warranty dept. at Carrier. She said that HOMEWORKS was an authorized Carrier dealer & should have submitted a warranty claim & that we could not submit a warranty claim. She said the work needed to be performed by a licensed tech with factory parts. Likely, HOMEWORKS failed to follow proper protocol & did not use factory parts or a licensed tech for the work. If HOMEWORKS had informed us that they would not submit a warranty claim, we would not have had them do any work at all. This is deceptive trade practices, designed to collect as much money as possible from us, the consumer. HOMEWORKS also tried to trick us into unnecessary expensive repairs or replacement of our furnace and AC unit that was less than 5 years old. HOMEWORKS has offered to refund the $300 paid to KB, which is not acceptable.

AJ was very professional and thorough. He spent time explaining different options for our furnace issue. They even waived the trip charge.

Chad and Victor were great. They did excellent work. Arrived on time. Didn't leave a mess. Patiently answered all of our questions and worked with us ensure we were pleased with the install. Highly recommend