Randazzo Heating & Cooling

I had a great experience today with Randazzo.

We woke up with no heat and the furnace blowing cold air.

I did my best to trouble shoot using my limited knowledge and called Randazzo.
They scheduled me for an appointment same day, on a Saturday, and Doug arrived around an hour after I called.

Doug actually fixed the issue before coming into the house, he saw that a bag had blown over the air intake for the furnace on the outside of the house.

We went downstairs and he verified that the furnace was now working.

He checked the rest of the system and made sure everything looked good.

I would not hesitate to recommend Randazzo and Doug in the future.

Great service and they worked with my schedule.

Jeff and his team came out to install a new furnace and ac unit. I live in an older condo, so it wasn't necessarily the easiest job. They were wonderful, professional and even helped install my new thermostat. I would definitely recommend them.

Anthony was prompt, friendly and did an excellent job of ac maintenance. Would definitely recommend this company, and their great employee that came out. Thank you Anthony for taking the time to explain the procedure...

On 1st day after install my review was: "The process was very smooth and was professionally done. I can’t comment on the price as I did not get multiple quotes, but other than that everything was prompt, professional, complete."

Ok Day2&3: My house was like a steam/sauna combined. Every window was bathed in water, my girl friend who has Asthma was having difficult breathing. My 3 kids mad! The humidity setting was at minimum, but the humidity was through the roof. My humidity sensor was marking "risk of mold"!!! Called Randazo, they needed someone over 18 at home to check, so scheduled & took day off. Switched off the humidifier.
The guy shows up on scheduled day & says I was surprised that the call was for excess humidity. Showed him setting for humidity on thermostat is set to minimum & he says no it has to be set higher! Told him I had to switch off humidifier & he is like how can you switch off humidifier, Told him, well I pressed the power button, he looked at me like I had lost my nuts. He says lets go look. Took him to HVAC, he says ahhh, you have steam humidifier, now that makes sense! I am like (So you came to my house without knowing what you were looking at & was about to leave after increasing humidity setting!!). Anyway, guy says let me check wiring & yes the wiring had been done wrong!! The misery my kids and girl friend went through, not to mention the damage from the house becoming a steam room for 3 days!! Also I am a physician, every day off is patient losing care!!

Next comes inspection. You guessed it, failed inspection!! They didn't leave enough space over AC unit for it to function correctly!! Inspector is like, you have the highest end unit, but currently its working low efficiency & costing more!! I bought the best unit from them (Dave Lenox Signature, Paid $21,000), and its like, I stole a unit from an abandoned house & put it together with spit & scotch tape. Now another day off for Renedezo to correct, another day off for inspection & I dont know what else happens next. Hate it!!!

The crew was phenomenal. Very respectful of our home. Explained the system details once it was up and running. Went over maintenance of the system and options available. From sales, to financing, to installation I simply cannot say enough. Extremely satisfied.

Andre and his team did a fantastic job installing a furnace, AC unit and minisplit system. The team was courteous, professional and neat Brent also set us up for success by spec'ing the right equipment for our home.

Great job, thank you!!

Nice young man. He was thorough and took his time. I appreciate that. He made sure I understood what his inspection revealed. I will have Nick and Randazzo back at my home

Had a great experience with this company. Everyone from the estimator (Brian), to the guys that installed our new units (Aiden, Justin & Nick) were friendly and professional. I would definitely use them again in the future!

Rob and his team were very professional. Rob answered all of our questions during the installation process. Upon completion of the install, Rob went over all of the new equiptment. He explained the basic and key features and answered all of our questions. I appreciate the high level of professionalism. Thank you Rob and team for a job well done.

Mr. & Mrs. Krolewski

Patrick evaluated my 1991 furnace and AC unit and gave me feedback that I can trust. I now have peace of mind that my furnace is fine and also an expected life expectancy of my AC unit. Totally worth having Randazzo conduct maintenance on both! Thank you Patrick