Well this review changed quickly after spending $7000 on a furnace and months of payments on a “service contract”. Unable or willing to be reasonable about coming out to look at A/C after I had to reschedule. Note that I scheduled it over a month in advance and never received an email, call or text reminder. They told me I would get notification.Then I get a message that they are on the way in 20 mins...a month later. I told whoever on the text chat that I have a service contract and at this point it seems worthless, after they told me they could come out again…a MONTH+ later. Inflexible and said they would cancel my service contract immediately after I mentioned that. No attempt to save the business or discuss options. What a joke.
Note- I’m sure these gents have nothing to do with that part: Don and Austin were very quick and professional. They answered all of my questions and did a great job explaining my new system and thermostat.
Great response time from Greg & Megan. Install was on time and thorough. Follow up by electrician for final panel upgrade appointment was prompt. They even replaced the thermostat and left some extra air filters.
Fantastic company with great people that are friendly, punctual, and knowledgeable. Aaron the tech that helped us with our furnace issue was fast and efficient. Having them available to come out and fix our furnace on a Sunday is worth checking there service out alone! I'd recommend there services to anyone.
Was able to get an appointment scheduled quickly with my AC unit zapped! Response time was great. Everyone involved from the first phone call to the installation of the new AC was incredibly professional.
Stellar customer service and reasonable costs. Every single person I dealt with when my furnace stopped working was super helpful, responsive and professional, from the receptionist, to the emergency repairman, the quote specialist and service installation technicians. Everyone was early or on time, incredibly communicative and great at walking through everything in detail. I greatly appreciated not being hounded with upsells and the special attention to details in the services provided. They definitely went above and beyond and I will absolutely be recommending them to everyone. They simply did everything right and made a stressful situation so much better.
Thank you, Lucas! Great service. Friendly visit. Problem solving and professional advice is top notch. The installation guys were here today and were so friendly and knowledgeable. Great service. Appreciate you all. And very happy with the product and pricing.
Our technician Zach S. was on time, courteous and very transparent with cost of the repair of our garbage disposal. The work was done well. I would recommend Vredevoogd for their services listed. Greg and Sue K.
Had a furnace installed recently. The guys that came and did it were polite and on time and worked with me as I have two large dogs. Wish they would have asked me to move my vehicle though before they brought the furnace and supplies in as there was a tight space between house and cars and there was a new massive scratch on the hood of my car and a couple of smaller ones on the side. I even remembered the night before to make sure I moved the cars when they came but it just slipped my mind. Feel like this should be their policy when bringing heavy equipment up a driveway. Would have taken me two seconds to park in the street.
They did a great job explaining the work they wanted to do and were very transparent about costs. Very happy with their service. If Brent is the one helping you then you're in good hands!
Marcos de Vida
Well this review changed quickly after spending $7000 on a furnace and months of payments on a “service contract”. Unable or willing to be reasonable about coming out to look at A/C after I had to reschedule. Note that I scheduled it over a month in advance and never received an email, call or text reminder. They told me I would get notification.Then I get a message that they are on the way in 20 mins...a month later. I told whoever on the text chat that I have a service contract and at this point it seems worthless, after they told me they could come out again…a MONTH+ later. Inflexible and said they would cancel my service contract immediately after I mentioned that. No attempt to save the business or discuss options. What a joke.
Note- I’m sure these gents have nothing to do with that part:
Don and Austin were very quick and professional. They answered all of my questions and did a great job explaining my new system and thermostat.
Laura Jahsan
Great response time from Greg & Megan. Install was on time and thorough. Follow up by electrician for final panel upgrade appointment was prompt. They even replaced the thermostat and left some extra air filters.
John B
Fantastic company with great people that are friendly, punctual, and knowledgeable. Aaron the tech that helped us with our furnace issue was fast and efficient. Having them available to come out and fix our furnace on a Sunday is worth checking there service out alone! I'd
recommend there services to anyone.
Josh Palmer
Was able to get an appointment scheduled quickly with my AC unit zapped! Response time was great. Everyone involved from the first phone call to the installation of the new AC was incredibly professional.
Erin Wasson
Stellar customer service and reasonable costs. Every single person I dealt with when my furnace stopped working was super helpful, responsive and professional, from the receptionist, to the emergency repairman, the quote specialist and service installation technicians. Everyone was early or on time, incredibly communicative and great at walking through everything in detail. I greatly appreciated not being hounded with upsells and the special attention to details in the services provided. They definitely went above and beyond and I will absolutely be recommending them to everyone. They simply did everything right and made a stressful situation so much better.
Shirley Clemens
Thank you, Lucas! Great service. Friendly visit. Problem solving and professional advice is top notch. The installation guys were here today and were so friendly and knowledgeable. Great service. Appreciate you all. And very happy with the product and pricing.
Daniel Andrella
Austin did a fine job with my AC tune up. Happy with his service, good communication, professional, and cleaned up his work space.
Sue Koziej
Our technician Zach S. was on time, courteous and very transparent with cost of the repair of our garbage disposal. The work was done well. I would recommend Vredevoogd for their services listed. Greg and Sue K.
charlie stille
Had a furnace installed recently. The guys that came and did it were polite and on time and worked with me as I have two large dogs. Wish they would have asked me to move my vehicle though before they brought the furnace and supplies in as there was a tight space between house and cars and there was a new massive scratch on the hood of my car and a couple of smaller ones on the side. I even remembered the night before to make sure I moved the cars when they came but it just slipped my mind. Feel like this should be their policy when bringing heavy equipment up a driveway. Would have taken me two seconds to park in the street.
Joshua Fiscus
They did a great job explaining the work they wanted to do and were very transparent about costs. Very happy with their service. If Brent is the one helping you then you're in good hands!