MAC HVAC

These guys are super professional. They were able to fit individual HVAC system to each floor of our old and tiny house. Not only that but the work was done exactly as we requested. And it was not an easy job, as the house is old. The systems are working perfectly and we are so happy that we chose MAC. Thank you so much!

This has been one of the best experiences we've had with home improvement contractors of any trade, ever, in MA and beyond. MAC HVAC installed three heat pump systems to our home 2021 and 2022. The crew was highly courteous and professional, and they were also very understanding on our concerns and sensitivities (e.g., COVID). All work was done exactly the way we had agreed on (or better), including our special requests regarding the routing of the refrigerant and power lines etc. We also had the privilege of working with the same crew 2021 and 2022 who were really professional and whose front man was super customer oriented, respectful, and knowledgeable. He kept us in the loop at all times (locations of the registers/vents, details about the routing of lines, etc.) and really listened to our opinions and requests. Most importantly, Mark (the owner) and his skillful crew figured out on how to install an optimal system to our cramped top floor with limited wall space and the result is really great. A feature we also really liked was that all change orders related to small extras that needed to be done (one condensate pump, additional controls, etc.) were really reasonably priced.

MAC HVAC installed a split AC unit for my living/dining area in June, 2022. We were very happy with their professional work and reasonable price so we had them installed five more units this month, 10/2022. Mark, Justin, Kevin, and Derek, were very helpful and paid attention to details. Very happy for their excellent work! Highly recommended MAC HVAC!

In the middle of the worst heat wave we have had so far in 2022, my central air decided to kick the bucket. Since it was a Saturday, I waited until Monday to call several HVAC places to see if I could get someone to come out quickly. The receptionist at MAC HVAC answered the phone and told me they could fit me in the next morning, but that they would let me know if anything opened up. Soon after, I got a call back from MAC HVAC letting me know a spot had opened up and that Mark could be at the house within 30 minutes. As promised, he arrived 30 minutes later and was very pleasant to deal with. I explained my experiences with our system and he quickly got to work on diagnosis. As he worked, he explained why he was checking certain things and what the issue could be, answering any questions I had along the way. The issue was resolved that day, and Mark got my A/C working even better than it was before it died. Since then, we notice the unit is not working as hard to keep up when it's very hot out and we are quite pleased with the service. Don't even bother getting several quotes, just give MAC HVAC a call!

The heat pump and furnace installation was quick, perfect, and affordable. The owner and employees were all responsive and great to work with. Overall a perfect experience.

I've used MAC HVAC a few times now for yearly HVAC maintenance and most recently for a service call after a hot weekend and realizing that the system wasn't blowing cold air. I called and left a message after business hours and they called me back first thing the next morning and was able to send Derek out later that day. Unfortunately he couldn't get my 18yr old compressor going again (he spent 3hrs trying everything he could think of before we called it) so I hired them to replace it which they were able to do the following Monday. The price was very reasonable and the work was done in a day. Justin and Kevin were very professional and courteous and did an excellent job with the installation and cleanup. I would highly recommend MAC HVAC to anyone!!

Excellent customer service, very professional, nice clean work and install, quality work, all around great contractor and would highly recommend to all!

After calling a couple local contractors and getting no response I emailed Mark through his site and got a response within 24 hours and then he even came to my house on a Saturday to accommodate my schedule. We scheduled it and they showed up right on time, all great guys and very skilled and knowledgeable and they got it done in a day and half. Their work is side by side with another contractor from a couple years ago and MAC's work is so much cleaner and more professional. I highly recommend MAC HVAC.

Great experience today with MAC HVAC. They had a technician out to our place to diagnose a burning smell with our central AC in less than an hour after calling. Danilo was able to solve the problem and replaced the part on the spot. He was extremely thorough and explained everything he was doing. He also pointed out and took care of several neglected maintenance items for us as well. Price seemed reasonable for almost four hours of work. Would definitely call them first next time we have any HVAC issues.

As we are still experiencing this heat wave we were fortunate enough to receive exceptional service from MAC HVAC. The professionalism Danilo presented reassured our choice to trust this company. He was articulate, precise, and well experienced. We would also like to thank him for coming as soon as possible even during the late hours on a Friday night. It shows us that this company and workers are thorough and care for their customers.