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MAC HVAC Reviews - 62

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Guy Shechter

MAC HVAC should be your first call when you have a problem with your heating and cooling. They are very responsive and show up when they say they will. We had an intermittent problem with our unit and I appreciate that they didn't jump to the most expensive repair option but rather followed a logical, structured approach to isolate the problem. Danilo is very courteous, knowledgeable, and determined to make sure you are 100% satisfied.

Winnie Wu

I have MAC HVAC service twice. The first one was the installation and the second one now is regular maintenance. I had Mark and his crew the first time and then Danilo (the lead tech) the second time. This is the company you would trust for your AC/Heat need. Danilo is very professional and pleasant. He went through every detail of the system and provided very informative suggestions to maintain the unit. Thumbs up to Danilo and MAC HVAC team!

steven spurr

Mark was able to provide everything I wanted and how I wanted it. Quoted price was all inclusive, there was no guessing. Danilo, Justin and Derek were nothing but professional. Never left a mess, took the time to answer all of my questions. I'm very happy that I choose MAC for our replacement. I will use MAC for all of my service on this system. I highly recommend them to everyone that is in need of any HVAC work.

cheryl kinney

MAC HVAC saved me!! My heat was not working and it was about 10degrees outside so I called MAC and Mark was very pleasant on the phone and was able to send Danilo to my house within a few hrs. Danilo was very professional. He showed up right on time (actually a few mins early) and was able to solve my problem and then some. He was very informative and knowledgeable. The price was surprisingly very reasonable. I would definitely recommend this company. Thank you!

Amanda Riddell

My Central air broke about 4 years ago. I hired a company to come out and diagnose the issue (not MAC). They came out and were here for about an hour and said “it could be a leak in the line or you may need a new unit”. They wanted to come back and charge me more to do a “full diagnosis” after I had already paid them to diagnose the issue. I didn’t bother having them come back because I felt like I was being ripped off so I never bothered to fix the AC. Fast forward 4 years and a hot summer, I decided to start looking for a new HVAC company. I asked for recommendations on a community page and started researching. MAC had the highest ratings so I went with them and I am so glad I did. Everyone was super nice, from the person answering the phones to the guys that came out to diagnose and the guys that came out to repair. Derek and Justyn spent almost 4 hours here to diagnose the issue and found the leak in the line, took pics of the leak to show me, and thoroughly explained what needed to be done and what my options were. I decided to have the repair done (it was time). Justin and Kevin did the repair and my AC is blasting cold air again! Long story short, I’m glad I found a new HVAC company that I can trust, highly recommended.

Daniel Koski

My heater stopped overnight during a particularly cold winter night. I called MAC HVAC and had a tech respond within minutes of completing the phone call. Within four hours, Danilo the tech went above and beyond in cleaning my heater unit and sharing his findings with me. It turns out my unit was clogged with leaves from the fall and that the heater had shut off. Danilo showed me how to clean the unit to avoid safety shut offs in the future and thoroughly cleaned the unit. Can't recommend the service enough. Danilo also stressed the importance of CO monitors and urged me to purchase and install one.

Holly WU

I have MAC recommended by friend, and they are very fast, responded to my request on the same day. and the technician Danilo is very professional, he fixed things quickly and give value added suggestions. The heating works now, very happy! would definitely recommend MAC HVAC to friends.

Virginia Schott

Justin and Kevin could not have been more professional, courteous and respectful. They thoroughly explained the issue and how to resolve it. I had a called another local HVAC company who told me he would come two different times and never showed. I will always choose MAC HVAC for our future HVAC needs. Thank You!

Craig D

I have hired MAC HVAC twice now to install 2 mini-split systems. So I'll say this: the product is the product, it's a Mitsubishi mini-split which you can get anywhere - it's who installs it that matters. To me, it's MAC HVAC. If you're looking for responsiveness, honesty, and the highest quality work possible you don't need to do any research - just hire MAC HVAC. You're process is simple: contact them and you'll hear back within hours, not days. You'll have a free visit to talk options maybe even the next day. You'll receive your quote within the week, and in my case, have the full installation done a couple days after that. You're talking 1.5 weeks from the first inquiry to installation. On top of that, their work is incredibly clean and professionally done. They'll even talk you through every feature of your product when they're done. GO MAC HVAC. Thank you!

Charlie Ahern

Danilo came to my condo to fix my AC that broke during a heat wave in July. He had to make two trips because of complications with my unit and parts needing to be ordered. Throughout the experience he was professional and extremely helpful. I had many questions and he took the time to explain everything to me. Because of the way my unit was setup it was a difficult process for him, but he maintained a pleasant manner the entire time. I live in a small condo so we were in the same room for several hours and at no point was it an uncomfortable experience. I would highly recommend MAC HVAC and Danilo specifically to anyone having issues with their HVAC at home.

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