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MAC HVAC Reviews - 62

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Stephen Schmitz

Danilo from MAC HVAC came over today. I had an upstairs AC unit stop 48 hours ago. Urgently, the day before, a friend came over with an AC person, and got the unit started, so when Danilo arrived, the emergency was over. He examined the affected unit and found the cause - mice had gnawed at wiring. He cleaned that out. He looked at the other functional unit and also found evidence of a mouse. He was honest, knowledgeable and I trusted him. His philosophy was "since it's still working after 22 years, why replace it." I liked that he wasn't trying to upsell me. He told me it was likely that it would go in the near future, but that would be the time to replace it. He examined the unit in the basement, and actually found a new small leak of the condensation pump, which wasn't there yesterday, and promptly fixed it. He went to the attic, and looked at the unit and said that some parts could be replaced and that since it was still working, no need to replace. Bottom line: trustworthy, knowledgeable, polite (wore booties when he walked into the house). I will have him service my units now until the time comes for replacement. I HIGHLY recommend Danilo and MAC HVAC. BTW, the service charge was a bargain at $99, given that he cleaned some things, fixed something, and informed me of current and future issues. Great customer experience. Steve

John Carbone

Called at 7 pm at night and got a call back within 20 minutes. They set up a time the next day for 7:15 am. Danilo arrived on time and was exceptionally professional, curteous, and well informative about our AC unit. Got it running and gave us some important tips regarding maintaining our system. Overall, a very good experience.

Jeannine Loiselle

DANILO did an outstanding job in working with our cooling system. He worked diligently to diagnose the problem and fix our air conditioner. He was very knowledgeable and extremely patient when explaining the details of our system to us. DANILO is professional and remarkably thorough in his work. We are very impressed with MAC HVAC and their exceptional team.

Dave Singh

My heat was not working, Danilo from MAC HVAC came over, fixed d the unit and get it back to working again. Danilo explained what he did to the unit in detail so I would understand the work he did. Danilo did a great job and would call Mac HVAC again for any hvac service. Thank you!

Emily Butcher

Great efficient service. Mark was able to work around our schedule and Justin and the crew had the whole thing installed within 24 hours. Definitely worth every penny!

Tannas Abatjoglou

Danilo did a great job diagnosing our issues with a very complicated system. He was persistent, thorough and knowledgeable and polite on top of it all. Would definitely recommend.

Robin Cassel

Mac HVAC is the best company to work with. Danilo is awesome; he was efficient, courteous, and extremely knowledgeable in servicing our AC units.

Roman Barnas

Excellent company. Danilo who came and fixed our problems with AC was outstanding, super diligent, knowledgeable and polite. I highly recommend them for any work regarding your heating/cooling systems.

Brian Publicover

I would highly recommend MAC HVAC. We called just this morning and within a couple of hours Justin was here, worked non stop for a few hours, and fixed our condenser. He was kind, professional, and a joy to work with.

Heather Wright

Danilo was very knowledgeable.Pleasant and prompt service. Mac HVAC will be definitely be trusted with our annual maintenance from now on!

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