N.E.T.R., Inc.

Gregg did an amazing job on my mom’s maintenance. She was very pleased with how pleasant and professional he was.

The folks at NETR are responsive, honest, and a pleasure to deal with.
Had a whole home heat pump system installed with integrated controls to work alongside my existing furnace in extreme temperatures.

NETR installed a whole-house mini split heat pump system (for heat and air conditioning) for us and were at our house for 6 full days . Our sales rep Chris paid careful attention to providing us with the most efficient design, and was always immediately responsive to our calls, and the installation supervisor Dana came out and offered his additional helpful expertise prior to the installation. From the entire NETR support staff (Victoria, Sarah, Carol) to the techs who did the installation, to Todd the service tech who came out to make a couple of adjustments, we were incredibly impressed by NETR's high level of customer service, timely communication, expertise, willingness to patiently answer many questions, and simply by how nice and knowledgeable everyone in their organization is! Our techs Max and Al and Sonny our electrician were amazing in their attention to detail and pride in the quality of their work. They went the extra mile to make some of the less attractive components of the system look neat and as good as they possibly could, and made sure we were happy with the placement of each wall unit in the rooms of our house. They are highly skilled and super friendly as well. They were happy to wear masks at our request, and cleaned up carefully after themselves. It's not often these days that we actually want to post a review, but this time is an exception. We can't imagine any company doing a better job.

Excellent installation. Very professional workers, on time, well organized and completed the job on time. would highly recommend them. My 3 system duck work was not easy for a 2 family residency In Southie.

Todd was on time and professional . He walked me through how to set and use my new thermostat, sent me a link to the owners manual, which I did not receive at the time of installation, and showed me how to clean my filters on my ductless system installed in August. He was most helpful and patient and listening to my questions and answering them.. I strongly recommend NETR for your heating and cooling needs.

We were lucky and fortunate to have Terrence assigned to our job. He went above and beyond in spending time to walk through step by step the maintenance of our mini splits. His knowledge and expertise had blown me way and I would highly recommend him and NETR in the future for any job.

It is good to business with a company that treats well from the first call. The response was impeccable. The technician Jacob was professional and on spot to figure out the problem and fix it in no time. Great guy! Thank you for great service.

This is the third time I’ve had this company out to do a routine cleaning on our system. They are always polite, clean, respectful, I could go on. I would recommend this company to anyone

I have used NETR for my home and business AC and heating systems. They are always professional, reliable and efficient. I highly recommend them.

The team was respectful and answered all of my questions. They made sure that they addressed the issue that I had called about regarding my thermostat not working. They were knowledgeable and made sure the job was done correctly.