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Sila Heating, Air Conditioning & Plumbing Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Debbie Dawson

Great customer service. The technician was on time, personal, professional, and knowledgeable.

Ashleigh Mullinax

Tony at Sila was knowledgeable, professional and thorough. He went above and beyond his visit to bring us two window unit air conditioners when he realized that we would be without air conditioning for a week. We sincerely appreciated his superb customer service.

John C

We had a new HVAC system installed. G was absolutely outstanding-- personable, responsive and professional. He worked nonstop until the job was done and then took the time to explain the system and new Thermostat. He is an asset to SILA and should be well compensated!

T.Ann McElroy

I was very please with the service from Sila and Tony my service technician was polite, professional, efficient, and friendly. He was able to quickly identify was the faulty component was and had the necessary replacement part on his truck. My AC unit was fully functioning in less then an hour. I will be a Sila customer for life!

alex epstein

Sila had a technician at my home within hours of my call - over July 4th weekend! Tony, an experienced journeyman, repaired my A/C unit and added an EZ Trap, so it will not backup and leak again. He was on-time, courteous and very professional.

Nick DePazzo

We had a great experience using Sila for some hvac work at our home. Our technician, Tony, was very knowledgeable and polite. He explained everything thoroughly and was incredibly helpful throughout the entire process.

Gwisz It's Tax Time

The guy Tony was absolutely fantastic and very friendly to work with. He was my technician and I could tell that he enjoys his job and he did a thorough job of cleaning out the vents and providing the applicable maintenance that my house needed.

Bernadette Jordan

Your representative,Tony has been coming here for years. The other gentleman was new this year. The quality of their work is outstanding. They come do their work efficiently and are off to the next. They are both very polite and professional. They test to be sure that everything is working properly before they leave. They are both outstanding representatives of SILA to your clients.
THANK YOU!

Kalie Walter

Tony, my HVAC technician from Sila, was fantastic! I had purchased my home in May of 2019, and unbeknownst to me, while I was told that I had a "new" unit, my AC/heat was not functioning properly after a few months after moving in. Tony was able to quickly diagnose the issue and get my unit working properly. I would definitely recommend this company to any of my close family and friends and will certainly use Sila again for any future HVAC issues. Thanks again, Tony!

Young Han

Had appointment given between 1 to 4 today. Took off work early to be home for tech. No tech at 4:45 pm so call Sila for tech ETA and was told tech came by no one at home and they left a door tag on front door and left. Explained to lady that I was home waiting and both my kids home and that no one came by and no door tag on my front door. Really upset at this point because lady is basically calling me a lier so I hung up the phone as they ended up wasting my day. I was on phone with Blue Dot trying to have a tech come out since no heat in house for several days. I get a call come in and thinking it was Blue dot but it was Sila calling back stating they emailed me a picture of front door. Not my house. She asked for color of my front door which I provided and also looked at the photo and not my house but my neighbor one court up. She apologized since confirmed tech went to wrong address. She worked to find a tech to come back out which was very helpful. Hour later Zahir came to door and was very nice, professional and knowledgeable of his work. Got right to diagnosing the problem and had problem fixed quickly. He made sure all systems were operating before leaving. Have heat now and thankful to Zahir. Sila overall provided good customer service, great tech and good pricing. Would definitely will call on them again.

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