BMC Services LLC

On Friday, June 10th, after waiting 4 days for another service provider who was also going on 2 hours late, I called BMC Services. I spoke with Michaela who was courteous and professional. She asked what issue was having and how quickly I needed someone to come out. She made sure I understood their hourly rates and that it did not include parts. I told her I needed someone out today. She asked me to hold briefly while she spoke with the scheduler and confirmed they could have someone to my home within 90 minutes.

I asked about payments they accept and if the technicians could accept those payments on-site. Michaela advised she didn't handle payments but she would check. After another brief hold she advised after service was complete they would call me for payment. BMC Ssrvices arrived to my home within 30 mjns and identified the issue as well as completed the work in less than two hours. Our AC was working like new and they told us tips to keep the system from having future problems. David and Kevin were the technicians and provided excellent service including going above and beyond to clean out the coils on our outdoor AC unit.

Later that afternoon I received a call from Ashley for the payment. I gave her my credit card info and she asked for my email address to send me a copy of the receipt. From start to finish BMC was responsive, friendly, professional and most importantly able to get the job done.

We had our hot water heater replaced. Edwin, I believe, was the name of the plumber/technician, was excellent. The crew arrived on time, worked tirelessly to complete the job and was professional and friendly. We were impressed and very satisfied with our service and would recommend BMC highly.

I was given an appointment quickly! My technician was on time and very professional. My techs completed my plumbing job neatly and left the area clean after leaving. I am very pleased with my service and will use this company again.

I have been a homeowner for 30 years and have hired many service companies . I would say that BMC is awesome. They were friendly, prompt and did everything they said they would do. No negative surprises. The tech was very friendly and experienced. He saved me thousands of dollars by being honest and trustworthy . I hired BMC to get a second opinion and am glad I did. I have a new HVAC service company!

My a/c unit went up, I called to have someone come out for an estimate on a new system and they told me it would be 3-4 weeks before someone could get out to give an estimate!

Prompt and professional, very friendly, Kareem and Mike your services were well appreciated, words can't began to express how greatful I am, heat heat heat, you guys are the BEST

I really like working for them. Good people there

The best company in Baltimore.