Smith & Son Hvac LLC

Randy was a life saver. I needed emergency service for my furnace and he was able to save the day. He came at the exact time he stated and was able to diagnosis the issue right away. As soon as the part was in he was able to come and get it installed for me. He was professional and courteous. Highly recommend.

Their service was phenomenal. They were very direct and friendly in providing an assessment and estimate. Best part is that they were way lower than any of the other HVAC estimates for the exact same systems/specs. After paying the deposit, they were over the next week to install a new handler and compressor in under 4 hours. Friendly and respectful, the same guy(owner) who did the estimate was there helping install it.

Randy was timely and communicative throughout the entire process of replacing our gas valve for our unit. Definitely a life saver. Highly recommend services.

My central AC unit died on Friday 7/15/2022. I scheduled 7 different companies to provide quotes for a replacement unit the following day. Smith & Son was able to provide the best price (by a long shot), on the highest quality replacement unit available, AND have it installed by the following Tuesday.

The service techs that came to install the new unit arrived 30 minutes early, and completed the job almost an hour ahead of schedule. They were polite, professional, hard working, and very quiet. My wife and I work from home, and we were able to do our jobs while the techs were installing the new unit with zero interruptions to our work day.

After the work was completed, the owner of the company Randy, came to inspect the work to make sure everything was in good order and answered any follow up questions we had.

Its been a few days since the install was completed and so far everything is working like a dream.

Thank you Randy and the Smith and Son team for the great service. I couldn't be more impressed with Smith & Son HVAC. I would recommend them to anyone looking for a fair price, great turn around time, and professional workmanship.

Everything from estimating to scheduling to servicing was efficient and easy. Will definitely be using their services in the future. Thank you Randy!

Randy is fantastic. He was one of the options through my home warranty. He was able to fit us into his schedule on pretty short notice and he was kind enough to wait around when I got stuck in traffic on my way home. He is quick, professional, personable and knowledgeable. I plan on using him in the future and will recommend him to my friends and family.

Randy arrived early morning today (5/14/2018.) Very nice fellow, polite, educated and wearing his company’s uniform like a soldier proudly wears his.
The work done was excellent to say the least. His insights were extremely helpful and I will say that as difficult that it was dealing with my home warranty’s office, it was all worth it just to have Mr Randy come over and do the work necessary to get our AC unit to work as new.
I’d like to congratulate him and his business for such a good work done today. My home will always be open for him since he showed to have so many good treats in his personality. Thank you!

We were having problem with heat pump and a smart thermostat in our new home. Smith and Sons were covered through our home warranty but we would use them again even without the coverage. They came out next day and were knowledgeable and professional. Randy made himself available later that night when we had follow up questions. In dealing with many professional service companies while moving into a new home needing repairs, this company set the bar for customer service.

Randy and his were on time, very courteous and exceptionally hard working. Would use them again. They did a warranty install on my house today.

Wow! I cannot thank Smith and Son HVAC LLC enough! I do not do reviews. But, I had to take time out of my day to do this one--because if you were suffering like we were with no AC you want to know which company to go with quickly--that company is Smith and Son. Randy was amazing. He answered my calls and was immediately available to discuss my AC problem. When I called back to provide more info he was again immediately available. We are entering the peak of summer and HVAC companies I am sure are over extended in every way. But Randy was patient, heard me vent for a moment about my kids and mother being home in the heat, and my frustration with other companies. When I was finished he said he could be here same day and was right on time in the exact window specified. Our AC system is on the brink of failure, we bought a house with a very old system. But this time, the fix was a quick one and he got it done within less than an our (even had the part in his truck) so my kids could sleep in a cool house tonight. He did not spend any time trying to sell my husband on a system upgrade or replacement (although we need it for sure) instead he got our AC back on so we were no longer suffering--THAT in and of itself guarantees we will go right back to him when this system has run its course. When it comes to home maintenance I have found reliability is one of the most important for me. Smith and Son was reliable, responsible, honest, and efficient. We will go with them again!