Len The Plumber Heating & Air, LLC

They were great. The person who helped me today was professional and a great guy. He answered all of my questions and solved my plumbing needs. He identified a leak in my drainage pipe and fixed that and he repaired a leak in my kitchen faucet and ran a water line for an ice maker. He also answered questions I had about replacing an old water heater I had. The service was quick, I called at 10 and they were here on site in about 20 minuets. Good work and I recommend.

Shawn Cline was prompt, and efficient in his use of time and materials. He diagnosed the problem quickly, and had leak repairs, the installation of a new water heater, and the removal of the old one all done within the morning. He was thoughtful and considerate, asking appropriate questions and explaining what he was doing as he went along. He went out of his way to make sure all of our problems were resolved, and we are grateful! We would highly recommend him to others.

I called to have my gas oven disconnected in preparation for a new one being delivered. I was told by customer service that they would charge one fee for disconnecting it and come back to connect the new one after delivery. This man comes in my house looks at the connection after my husband moved the stove for him and says “Oh that’s easy but it’s still gonna cost $500 bucks” that was the price he quoted to just disconnect it not to install the new one.

We sent him on his way with his 50 buck fee for the effort it took him to attempt swindle us.

I’m filing with the BBB for my 50 bucks back because I see that this is a scam that Len the Plumber Technician pull all the time. They come in a quote a ridiculous price and when you check with another plumber it’ll be half the price or even less for the same work. They pocket the service fee for zero work and move on to the next. I should have learned my lesson the last time I had them come out and the dude gave my contract information to a friend of his to farm out the work to someone else. Don’t bother with Len the swindle!! Use Michael and Sons they’re professional and do good work.

James Anderson Jr. was the best! He replaced our hot water heater same day and was incredibly knowledgable and helpful. Going through Len is a little on the pricey side but working with James was worth it! Thanks for helping our family out today.

Serviceman was exceptional. FYI. For big jobs get price comparisons. Len is definitely not the the cheapest. Won't name names but Len was 30% more expensive for a water heater replacement compared to a larger recognized service provider.
Modifying above post. In addition to finding out that Len would of charged me 30% more on a new water heater, found out now that my original pipe repair was also priced higher than others ( even with me having a $60 coupon off ). Guess that coupon was to lure me in. Needless to say, I will not be using them again.

I didn't have a scheduled appointment but I saw the Len the Plumber truck parked across the street. I went over and London Frey answered my question and informed me that he could look at the work I needed done and give me an estimate for $49. (The money would be rolled into the cost of the service.) I said let's do it. He did it, and he did a great job, was totally professional and a pleasure to talk to.

We had Josue Rodriquez-Martinez come out to examine and fix our garbage disposal! He was the kindest, friendliest, and knowledgeable plumber we have ever encountered. I could not thank him enough for all he did. His customer service was top notch. I recommend him to anyone with plumbing needs, and will definitely be reaching out with any other needs!

Anthony was very courteous and professional. He answered all of our questions and provided a clear understanding of the problem and how he would fix the issue. My husband and I appreciate his service and working on the holiday.

Devon was very knowledgeable about the system, which Len the Plumber installed yesterday. He discovered the wiring wasn't done correctly so our heat didn't turn on the first night after it was installed. He also went over the thermostat with us again to ensure we understood the basic use. Everything is working great now

Chris was a great team leader. They did an excellent job replacing our air conditioning system in a hard to access area in our 100 year old house.
I highly recommend them- be sure and ask for Chris- he is very knowledgeable and takes great pride in his work!