Kinser & Kinser Inc

The office staff are rude and lazy; not willing at all to go the extra mile for the customer so as to make money. Brush up on your HVAC jargon before you call because they can't understand plain English to provide you with what you need. Hindsight I have to be glad I got a second opinion because Kinser overlooked another major issue with my AC that would have prolonged the repair process.

If you want a company who staffs courteous employees that are patient, knowledgeable, and willing to step out of the normal to help their customers during an unusual situation, look elsewhere.

I love Kinser & Kinser! We have used them for 10 years and have always been very satisfied. They are fast, friendly always do a great job. I highly recommend them!

Mike McClure did a great job repairing our Trane furnace. He's always so friendly and we appreciate him being safe and wearing a mask in our house. We always trust his opinion.

Called Kinser and Kinser for preventative maintenance on the furnace in a house we just bought. Jarrod was the technician who came out. He was very polite, as well as professional. He took the time to give me and my husband information about our furnace, as well as tips on changing the furnace’s Space Guard Air Filter; a filter which neither of us was familiar. Will definitely use again.

When I purchased my home 20 years ago I had to purchase a new central heat and air unit. I purchased from Kinser and Kinser so throughout the time they were great and professional. Since I was extremely satisfied from the first purchase I decided to use them again.

Very responsive in a timely manner. Show up on time and do great work. Tech gave me a few recommendations for preventative maintenance down the road. Have been with them for about 20 years. Highly recommend Kinser & Kinser.

I had to have a duct installed for a new bedroom in our basement, and another one run to a 1st floor bedroom. I also had a humidifier installed. Kinser was prompt, thorough, and gave me a great deal when I combined different needs. I did need to ask to have the location of a pipe changed because it was too low, but they responded immediately and plan to send someone out again to fix it.

I live in Oldham County and much prefer to shop local and that was the reason I began calling Kinser for my HVAC service. I have never been dissatisfied with their work. Quite the contrary, their office staff and the technicians are very friendly and helpful. The techs are efficient and always leave a clean area and they even put up with my questions while they're doing the semi-annual service. I would never hesitate calling Kinser for any HVAC need.

Always top notch service with Kinser & Kinser. Have been with them for years. On time, courteous and friendly, professional..... Every single tech that I have had in my home knows the job inside and out..... Excellent company from first contact, to make service appt, to follow up to see how things went for that appt.

Zach cleaned my HVAC system, answered my questions and was professional, efficient and polite.