Steve's Heating & Cooling

I have used Steves for five years and had great service from the technician. They are not a huge company so you will see some of the same tech's over time which is nice. I think Steve's is a great, local choice for HVAC with excellent service.

I don't understand why Brent would show up, assess my needs, promise to have a bid by 6 p.m. and then not do it. After 2 days I called Steve's Heating and Cooling, spoke to the office person who checked his desk and said she would tell him, still . . . nothing. He literally gave up potential business to Arlinghaus who followed through. Don't get me wrong, Brent was a nice guy, but I needed bids on a heating and ac system. Steve's Heating and Cooling may have got my business but I guess Arlinghaus worked harder for it. And I paid in full!

I have used Steve's Heating and Cooling at my office and home for several years. At my home, they installed an entire geo-thermal system, a whole house dehumidifier (for the summer) and a whole house humidifier (for the winter).

At my office, they have installed the entire HVAC system in a 24,000 square foot building, a 5,000 square foot warehouse and the office itself. They also do the yearly maintenance at my home. I recommend them highly.

We had a problem with our heat pump and Steve’s squeezed us in the day after I called. The technician was prompt, knowledgeable and got our heat pump working within 30 minutes. They are great!

Quick response and a profession effort! Got my system running, even though a part had to be ordered. Came back and installed the new part and didn't charge a second service call! I added their annual service plan after seeing their service!

Was not happy with duct placement in new Arlinghaus house. 2 bedrooms have supply duct 2 to 3 feet from door which leads to common return. There is no way this will efficiently cool and heat these rooms. Finished basement has one supply for a 450 sq. Ft. Room. I don’t feel this is enough for that size room. Otherwise installation appears to be very good.

My AC quit working so i called these guys. They informed me the AC was shot and needed to be replaced for around 7,000 dollars. I said no and asked them to patch it up for now. Afterwards I got a home warranty and the next time it broke down they told me the compressor (or something like that) was bad and it would be fixed in a few mins. The warranty guy informed me that "That was what the last guy did too" since there was the old part lying under the AC unit. In total the repair cost me 100 dollars after the warranty. I think the guy from Steve's was trying to cheat me. I wouldn't recommend these guys.

Steve’s installed our HVAC system in our new home, and they have been there for us working out the little bugs that are very normal. The office staff and the technicians are very knowledgeable, professional, and helpful. Thank you

I only allow Steve's Heating and Cooling to my house. I love their work and the prices are very reasonable. They work with your schedule to suit you. Great Job. 👍👍

Honest work. End of story. Very reputable company that spends a lot on marketing in Northern Kentucky gave a false estimate. Thank God we called Steve's for a second look