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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Steve's Heating & Cooling Reviews - 74

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
FrankScotsman

I called Steve's when my AC stopped working. Technician Jeff came out on short notice and confirmed the system had died. Freon had leaked out and that type of freon was no longer available. System was about 25 years old so I was expecting it to die soon.
Next day Brent came out, again on short notice. We discussed options for replacing my system. No pressure to 'up sell' or make a purchase. Both Jeff and Brent respected my time, answered any questions I had and did not try to pressure me into a sale. Just gave information and allowed me to make my own decisions.

McKenzie Harper

I've had Steve's to our house a couple of times for repairs over the past couple of years and finally had to get a new furnace (it made it 22 years!). They were fantastic through the entire process. There was no pressure sales, only honest assessments of what would be best along with clear explanations of the benefits (or not) and next steps. The two gentlemen that installed our system were fantastic. They arrived on time, were incredibly courteous and it was obvious they take pride in the work they do. Happy to have a new furnace, happy we went with Steve's

Jenediah Seastrum

Steve’s heating and cooling has been amazing! They installed my system when my house was built and have maintained and serviced my HVAC system. Communication has been amazing and has helped to go a long way to understanding the problems I have encountered so far. Additionally everything has been resolved in a quick and professional manner.

Nicole Sexton

The technicians at Steve’s H&C are always on time, friendly, and very knowledgeable. I can always count on them to PM or fix my unit quickly and efficiently. Sherry in the front office is friendly and helpful as well. They installed my AC/Heater when I built my house in 1994 and I’m still a customer to this day. Wouldn’t use anyone else.

william ackley

Our 20 year old air conditioner decided that it was going to stop working on the hottest day of the year which also happened to be a late Friday afternoon.

I called Steve’s as I had used their services in the past and was very happy with the work they did.

Steve’s was able to get a brand new air conditioner and new furnace completely installed by Tuesday.

They followed through quickly on everything we had discussed. Installation was very smooth and there were no surprises.

We upgraded to a better system which cost a little more, but the house has never been cooler. Even the upstairs temperature stays constant to what the thermostat is set on. My electric bill has also been lowered because of the high efficiency system we purchased.

I highly recommend Steve’s Heating & Cooling for your next heating or cooling project. They are the best!

John Weigold

Steve's did a great job installing a new HVAC system to replace my old one that died. They were very accommodating to my requests and helped me get the best system for my house. They did a great job with the installation, everything wad very clean and professional. I received multiple quotes from multiple companies and their quote was very competitive and a great value for the quality of materials and installation I received.

Frank Renfrow

These guys are great! We struggled for four years with another company that installed an expensive newTrane HVAC system and they could never get it working right. I knew the new thermostat they installed was part of the problem but they refused to believe me. Steve’s came out did some minor adjustments and replaced the crazy programmable thermostat they installed with a standard thermostat as I requested and it has worked great ever since! Thanks Steve’s! We were freezing in winter and sweltering in summer with the other company. Now everything is working well!

Tiffany Buller-Schussler, DDS

We contacted Steve's to come and look at an A/C unit that was not functioning. They were very busy but were able to work us in within two days as our A/C was out and the forecast was to be very hot. The technician arrived and diagnosed the problem and it was repaired the next morning. I am thankful they were able to resolve the issue quickly. They were also some of the most friendly team members I have ever spoken to. Great job!

Kevin Cheek

I have been using Steve's Heating & Cooling for many years now. Their service tech Jeff is outstanding. He is always on time, gets the job done and is very neat and clean. He is very good about explaining things to the customer. Excellent work Jeff!

Chantal Duchaine

We had Steve’s come out to our house because our AC/HVAC system went out on a Saturday when it was over 90° out. We were thankful they were able to send a technician out on short notice on a weekend in the late afternoon, but the technician basically said “I don’t know what’s wrong” then took our money for the service call ($145), said to try replacing the battery in the thermostat, and left. I called back because that didn’t fix the issue, was told I’d be contacted to schedule an appointment for a technician to come back out, but no one ever called me.

We ended up going with a competitor, the technician there found right away that our cooling system was almost completely out of refrigerant. Not sure how the first guy even missed that. We felt totally duped when the guy from Steve’s took our money after saying he wasn’t sure what the issue was…that’s totally unprofessional. So glad we found another company to go with who quickly fixed the problem.

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