Polar Bear Heating & Air

I had to have some work done on my furnace after it died. They had fast response time and the lady I spoke to was pleasant. Kyle serviced the unit and he was very friendly and explained everything very clearly. He was knowledgeable and happy to answer my many questions. Fortunately I just needed to replace a single part to be up and running again. He was able to do that very quickly. Great customer service. 10/10 would recommend.

I had a new HVAC installed with all new duct work and new supply vents last week. Steven and Jason were there every day during install and they were both great! Steven communicated throughout the week what was being done and what they were looking to accomplish the next day. Jason made sure everything was installed correctly with minimal mess left behind from cutting new supply vents. Friendly, professional, and made sure everything was in good working order before they left. They even stayed late on their last day when my attic door broke to fix it to make sure it didn’t fall down on me. The other guys who helped throughout the week (Jared, Willie, and another one whose name I can’t recall) were also great. Thanks so much guys!!

David was very polite and very knowledge. Offered to get prices for me on a piece he thought “may” need replaced if my problem continued but didn’t think really was the problem or needed replaced at this point.

Very knowledgeable, professional and courteous. Was able to find the problem and addressed the issue timely. Thank you!

I had a very good experience with this company. They were able to get me a repair appointment for the next day. The repairman was personable, yet professional and knowledgeable. I am very pleased with this company and will most definitely call on them again should the need arise.

Very fast service. Called in the morning and they was at my house that afternoon. Very professional and knowledgeable. Will use them again in the future! Had parts on hand to fix my furnace which was a big plus.

The guy that did our recent maintenance job was great! The company, however, will never get a recommendation from me. The installation was less than professional and when I called to cash in on some of the perks that were promised I was told that I was misinformed at the time of installation.

Fast and reliable. Steven and Jason did a great job and we're very professional. Talked me through the whole process completely satisfied with the work and results. Would highly recommend.

My repair person’s name was Dave and he was fantastic, he was friendly, and on time. He helped me figure out what was wrong and how best to fix it. I would recommend Dave every time I or a friend had an issue with our heating and cooling, he was very Knowledgeable and made sure to explain things thoroughly, he was able to answer any and all questions or concerns that I had.10/10 on service and 10/10 on friendliness.

Very professional and helpful. They answered all of my questions and more! The service technician instantly knew what was wrong in seconds. I’ll definitely call back in the future.