One of the coldest days of the month and on a Sunday no less and woke up to no heat. Within one hour of calling, a service tech was out and heat back on in another hour. Thank you for your service!
Levi did absolutely amazing! He worked above and beyond to allow us every option for replacement! Brooke, in the office also did amazing allowing time to explain each option thoroughly to ensure we knew how each could benefit our home and our family!
We were hit by lightning and knock out our A/C and heater unit. They came out right away assesses our damage wrote a report for the insurance company. They were gracious and loaned us 2 portable a/c units because we had our 5yr old and 6 month old grandsons staying with us at the time. They got the whole system installed in a day and it works great! Tracey and the gang were fantastic through the whole process and we would recommend them to everyone!
Marshall is excellent in explaining everything involved in getting a new air conditioning system and what needs replacing and repaired. I would give him an A plus rating. He made me feel confident in choosing the best unit for my house.
We have used Advantage for several projects and extremely happy with their service! Everyone we have worked with from the field to the office have been wonderfully outgoing and extremely responsive. When we need something we just call them and its completely taken care of. Great people great company great service.
Called around 11 am reporting my furnace wasnt turning on, by noon on a Saturday repairman arrived. Bc I am member if Advantage I had immediate service. By 1 pm furnace running and Jonathan was very professional and gracious . Thank you
Angel Beltran performed our service on our heater. He was very courteous and professional. He let us know exactly what he did and inspected. He also supplied us with notes on any findings. We will definitely continue to use Latta Whitlow for future work.
A/C Annual Maintenance APRIL 2023: Angel is a remarkable young professional who serviced aging A/C unit. He found an issue with it & provided options to resolve it.
Installation Services SEPT 2021: Marshall, Dakota and his helper are professional, polite, and informative as they addressed all my questions to help me understand how an HVAC system works as it related to the problem. The A/C stopped blowing air just a day before the forecasted 90+ temps. Marshall came out on the same day that I called Latta-Whitlow to diagnose the problem. The following day Dakota had it* installed! Very impressive since this is the busiest time of year for A/C repair/service. Estimate was right on too. * Rheem R801CA050314MSA. New brand to me so cannot rate it yet.
Levi was prompt, professional, and knowledgeable. He took the time to explain what was going on and showed me each step in the process. The prices were reasonable and the service was impeccable! We will be using this company for our HVAC needs going forward!
**UPDATED**
TL;DR: STOP LOOKING, CALL ADVANTAGE TODAY. BEST COMPANY IN TOPEKA.
I had to update this review because I am absolutely floored by this company and it's employees. My A/C was on its last legs at just shy of 20 years old, and Levi was able to net us a few more air-conditioned days during the recent heat wave. While I am sad the unit didn't hold up, I knew it was time to replace it. Right off the bat, I called up Advantage as Levi had provided me with some quotes when he came out.
I got scheduled right away and Eric, Dylan, and Wyatt were there promptly (actually they were early and I was late!). Eric walked me through the whole process and the crew got to work. In no time, I was back up and running! They were absolute professionals and considerate of not only me, but my home as well. Everything was clean and orderly when they left, and Eric was sure to explain the warranty, service schedule, and other options Advantage provides as well. It's been a week now since install and I could not be happier (or colder!).
The icing on the cake was the little surprise gift I received later on thanking me for their business! This is how it is done! It's no wonder Advantage has been in the game so long, and with a reputation that proceeds them. The simple fact is that A/C work is expensive, especially when it is unexpected. Advantage helped alleviate my stress and concerns by providing me with all the various financing and payment options they have. However, it was their professionalism and consideration to me, the customer, that was above and beyond anything I could have asked for! Job well done! These guys deserve some recognition! Thank you!
Carol Mammoliti
One of the coldest days of the month and on a Sunday no less and woke up to no heat. Within one hour of calling, a service tech was out and heat back on in another hour. Thank you for your service!
Jordan Tucker
Levi did absolutely amazing! He worked above and beyond to allow us every option for replacement! Brooke, in the office also did amazing allowing time to explain each option thoroughly to ensure we knew how each could benefit our home and our family!
Stan Circle
We were hit by lightning and knock out our A/C and heater unit. They came out right away assesses our damage wrote a report for the insurance company. They were gracious and loaned us 2 portable a/c units because we had our 5yr old and 6 month old grandsons staying with us at the time. They got the whole system installed in a day and it works great! Tracey and the gang were fantastic through the whole process and we would recommend them to everyone!
Brenda Gardner
Marshall is excellent in explaining everything involved in getting a new air conditioning system and what needs replacing and repaired. I would give him an A plus rating. He made me feel confident in choosing the best unit for my house.
Office Admin
We have used Advantage for several projects and extremely happy with their service! Everyone we have worked with from the field to the office have been wonderfully outgoing and extremely responsive. When we need something we just call them and its completely taken care of. Great people great company great service.
theresa Suprise
Called around 11 am reporting my furnace wasnt turning on, by noon on a Saturday repairman arrived. Bc I am member if Advantage I had immediate service. By 1 pm furnace running and Jonathan was very professional and gracious . Thank you
Art Varella
Angel Beltran performed our service on our heater. He was very courteous and professional. He let us know exactly what he did and inspected. He also supplied us with notes on any findings. We will definitely continue to use Latta Whitlow for future work.
JA DRO
A/C Annual Maintenance APRIL 2023: Angel is a remarkable young professional who serviced aging A/C unit. He found an issue with it & provided options to resolve it.
Installation Services SEPT 2021: Marshall, Dakota and his helper are professional, polite, and informative as they addressed all my questions to help me understand how an HVAC system works as it related to the problem. The A/C stopped blowing air just a day before the forecasted 90+ temps. Marshall came out on the same day that I called Latta-Whitlow to diagnose the problem. The following day Dakota had it* installed! Very impressive since this is the busiest time of year for A/C repair/service. Estimate was right on too. * Rheem R801CA050314MSA. New brand to me so cannot rate it yet.
Cody Hopkins
Levi was prompt, professional, and knowledgeable. He took the time to explain what was going on and showed me each step in the process. The prices were reasonable and the service was impeccable! We will be using this company for our HVAC needs going forward!
**UPDATED**
TL;DR: STOP LOOKING, CALL ADVANTAGE TODAY. BEST COMPANY IN TOPEKA.
I had to update this review because I am absolutely floored by this company and it's employees. My A/C was on its last legs at just shy of 20 years old, and Levi was able to net us a few more air-conditioned days during the recent heat wave. While I am sad the unit didn't hold up, I knew it was time to replace it. Right off the bat, I called up Advantage as Levi had provided me with some quotes when he came out.
I got scheduled right away and Eric, Dylan, and Wyatt were there promptly (actually they were early and I was late!). Eric walked me through the whole process and the crew got to work. In no time, I was back up and running! They were absolute professionals and considerate of not only me, but my home as well. Everything was clean and orderly when they left, and Eric was sure to explain the warranty, service schedule, and other options Advantage provides as well. It's been a week now since install and I could not be happier (or colder!).
The icing on the cake was the little surprise gift I received later on thanking me for their business! This is how it is done! It's no wonder Advantage has been in the game so long, and with a reputation that proceeds them. The simple fact is that A/C work is expensive, especially when it is unexpected. Advantage helped alleviate my stress and concerns by providing me with all the various financing and payment options they have. However, it was their professionalism and consideration to me, the customer, that was above and beyond anything I could have asked for! Job well done! These guys deserve some recognition! Thank you!
Mark Neuer
Eric did a wonderful job. He was professional, pleasant and went right to work. Would be a pleasure to have him back.