Latta-Whitlow, LLC

they did a great job. very pleased

Angel Beltran was the technician Latta-Whitlow sent to inspect our air-conditioning. To say I was very pleased with his service is an under statement. He was truly great as he carefully cleaned our condenser and made other adjustments as needed. Also explained things as he was doing his job. Employees like this is what makes Latta-Whitlow a great company.

The technician did not check to see if the outside condenser unit ws covered.

The time from diagnosis to installation was only a matter of a few days, it was absolutely awesome. The techs were easy to work with and no issues with the installation or unit itself.

I did deduct one star because after the install, I felt the communication from the office was lacking. Was not informed that the city inspector had to check permits in the first place. The office kept calling my work phone, which I never authorize anyone to use for personal reasons, because it goes through an operator and I'm not necessarily always at my desk to answer anyway. I think the only reason I even provided that number was for employment verification. I made a point to have someone at my house for the inspection so that I didn't have to take off work, but was then informed by the inspector after the fact that he only needs to check the outside unit and no one needed to be there.

Great company, we’re very satisfied with the service. Dakota is great!!

They did a real good job and I would highly recommend.

Matthew was on time. He completed the air conditioner maintenance and installed our new Patriot whole house air purifier system in good time. He explained everything to us and answered all my questions. He was knowledgeable, polite and friendly. We really appreciate your help. They know what they are doing!

He was friendly ,professional,very knowledable,efficient and capable of any task that was requested of him! You better keep him and reward him well because he will GREATLY benefit your company going forward!

Fast response time, honest business! Fixed our stubborn furnace and were great with communication.

Eric and Levi were very professional. Eric was thorough in explanation of our heating unit and learned that our old humidity unit is also surprisingly working! He provided me with estimates for future reference and I appreciate his customer service.