Bob Hamilton Plumbing, Heating, AC, Rooter & Electrical

The service from Bob Hamilton is always exceptional! Taylor Fasulo did our electrical inspection and was so knowledgeable and thorough. You could tell he really cared about helping us make sure all our wiring was up to par!

Waste of my time and money, I paid 89 dollars to be told my AC is broken this is why I called and it would be well over a 1000 for him to figure out the problem not to fix anything. This is the second time I have used Bob Hamilton and the last time. To add to this customer service called me and offered to refund me my service call fee and send someone out to fix it at a discount rate. I just asked for the money to be refunded I still have not received that. I had another company fix the problem for 600 less than Bob wanted to figure out the problem. It's a simple home AC unit if they needed to spend 1195 of time and metals to figure out the problem with a 7 year old unit they my need more training and schooling or they are gouging the customer.

Highly DO NOT recommend. Had them out to come look at my AC that wasn’t cooling. They were going to charge $500 to put a hard start on my ac that cost $50 and it took the guy 10 minutes (literally) to put it on. They then told me I needed Freon and were charging RIDICULOUS prices for Freon. Call another company and I don’t even need a hard start and put Freon on for literally 1/4 price. Don’t let the big company name fool you, they’re out to get you and your money!

Alex did a great job replacing a ball valve within my plumbing system, which was leaking. He was knowledgeable, provided advice to recude future repairs, and very courteous. I would definitely use them again.

Eduardo gave us exceptional service. He was extremely polite and friendly. He answered all of our questions and made things very easy. He even gave us additional advice for the future! Thank you Eduardo!

Monica Robinson was very friendly and professional. She price matched and helped us get a workable financing plan. She explained everything in detail for our purchase and install expectations. 06/28/2023 Dale did a great job servicing our AC this season. Very professional and informative. He was on time as well. Thanks again!

Carlos was informative and thorough in his check of my heat pump HVAC system. I like to accompany trades people as they inspect because I find I can learn a great deal about the function and maintenance of our homes' systems. I was also looking for a membership plan and due to his personable demeanor and succinct information about the heat pump and it's operation expectations, I chose this company for my plumbing and heating maintenance needs!

Had Scott come out very soon after making a service request. He was very kind, knowledgeable, and efficient. Also, he took time to explain any questions that I had. There were a lot. Very happy with their services!

Amy R was out yesterday to do the service check on our HVAC system. Amy is awesome. She is always professional, courteous and goes over everything that she did and if she finds anything, always shows us. She is the only tech that we trust at Bob Hamilton to work on our HVAC system.

I received a coupon in the mail for AC tune for $99. The guy comes out and starts his tune up and he comes in and tells me that my AC was low on refrigerout. That it is only cooling at 18%. I was having no issues with the unit...just figured since it been a couple years since I had it tuned up, I would use the coupon to do it.
He goes on to tell me that I could have him add freon to my unit. $357 per pound and 190 per additional pound. That he did not know how low it was. Informed me that my unit was only cooling at 18%.

Goes on to say if it takes alot I most likely have a leak. First test $311 and UV test would be $559. And in most cases the leak is in the coil..replace coil would be $4080.

Again I have not had any issues with my unit cooling and it keeps the temp I have it set on.

My 3 option was to buy a new AC unit.

I ended up calling another company for a second opinion. Was informed that waa nothing was wrong with my AC. Levels are fine. Also had informed me prior to coming that he would charge $100 per pound of freon if he needed to add any. Also prior to coming he asked if my AC was keeping the temp that I have it set on. Answer was yes. Informed me if I was low that it would not keep the temp.

I do not recommend this company to anyone! And do not use that coupon!! I feel like I was lied too in order for them to make more money. Lied about problems my AC didn't have. I do not normally write reviews but I worried about how many people have they done this too and how many have spent their hard earned money on problems that dont exist.