Roberts Heating, Cooling and Plumbing

We couldn’t be happier. Andy and Cole, the installers, were professional, efficient and respected our home. Put down floor coverings, kept us up to date on the progress and explained everything when they were done. All at a very fair price for a quality product. No fluff… just good product and service!

My family has used Robert’s Heating and Cooling for the last few years, and they continue to exceed our expectations. They are always polite and professional and they never try and sell you something that is not needed. They also take the time to explain how to use the product they installed and are always available to answer questions.

We have been customers of Roberts for a number of years. They recently installed a new furnace, AC unit and wireless thermostat. Their guys were extremely professional, knowledgeable and efficient. Ben took time to explain everything thoroughly when the job was finished. I highly recommend Roberts. As always, it was a pleasure doing business with them.

Excellent Company, Great pricing, Extremely fast response time and local small business, what else could you ask for! I Highly Recommend!!! Had them out earlier this year, to replace a blower motor on a 99 degree day, same day as call. Andy went above and beyond to ensure that my AC was back on that day! Based on that extremely positive experience with Andy, I had Roberts do a full Furnace and AC Unit replacement today. Everything was fully explained before and after work was done and everything was cleaned up before they left. Honestly, could not have asked for any better service out of Andy and Crew. If you need anything HVAC related, give them a call. You will not be disappointed!! Thanks for everything guys!!

If you are looking for exceptional service that is both done in a timely manner and done with top-notch quality, Roberts is the way to go! We had a new furnace, a/c unit, and water heater installed and had a great experience with Roberts. We had a couple of different places out to get bids and couldn't find anywhere else with a better deal. Before they could get out and replace our units, the furnace went out on a cold night. Their 24/7 service was wonderful! They answered my call and got out to my house with space heaters within an hour. Not only do you get quality service and the best price around, but you also get treated the way customers should. Roberts truly cares about you as not just a customer, but as if you were family. I plan on using them for all my heating, cooling & plumbing needs in the future. Highly Recommend!

Robert's heating and cooling is a life saver!

When my furnace went out, Alex and his team came to the rescue. They were very responsive, competitive in price, and a great family run company. Very knowledgeable, honest, and a pleasure to work with. 100% recommend using Roberts.

We had to replace our heating and cooling system this summer. Our experience was wonderful. Everything happened as they said it would. The guys are so kind and knowledgeable. Every experience we have had with Roberts from Michelle to Andy and all of the guys feels like calling a trusted neighbor. We would recommend them every time.

About a month ago (Late September) my AC went out. Both our furnace and AC were original to the house and over 20 years old so I decided it was time to replace both. I called approximately 5 companies to provide estimates and fortunately Roberts had someone available later that afternoon.
After enduring other 1.5-2 hour sales pitches from competitors, it was refreshing to deal with Roberts and get a no BS conversation and quote.

Price - Excellent
Product - Excellent
Service - Excellent +++++

I can't say enough good about these guys regarding service. The day I was quoted the new system they refilled my AC with coolant to get me by for the 6 days until they could do the install (really thankful as it was in the 90s that weekend).
During the install.. the service techs were professional, clean and friendly. I mentioned I had some bad toilet valves (wont shut off, West Des Moines water) and was concerned because I wanted to tile the baths later that week. Literally 10 minutes later, two toilet valves were replaced (They wouldn't even accept payment for it). Nothing to do with the job.. but no better way to articulate how Roberts goes above and beyond.

To sum it up.. if you are like me and appreciate good old fashion customer service.. then look no further than Roberts.

I recommend Roberts Plumbing, Alex and Tyler came to my house and replaced my water heater. Although they ran into some troubles, including broken pipes and climbing in a pit to turn the water off to my house, they did it all with smiles and professionalism. They made sure everything was fixed and done and went above and beyond with no extra charges over what I was quoted over the phone. Not only was the work they did great but I totally enjoyed the rapport they had with each other, they kept me laughing, you can tell they have great affection and respect for each other. Great company, great guys!

Alex & his crew are responsive, professional, courteous at a fair price. You can trust they will show up when they say they will and will give you an honest estimate for the work they do.