Total Maintenance, Inc.

We have used this company twice now my problem is we had our plumbing completely redone for a cost of 6k. When summer came I went out to use the garden hose and it didn't work. I looked under the house and even though they were to totally replace all the pipes they just capped the outside line and did not hook it up. Also they cut large holes in our walls which are still there today. This week our plumbing is messed up in the shower and toilet. On plunging the shower dead wasps came up out if the drain. More then likely there is a wasp nest in our drain.
Now how exactly did wasps build a nest in a closed sewer line. Answer they had to have left it open somewhere underneath. I am handicapped and can not get under the house to inspect it and find the problem but there is no other way wasps can be in our line. I was initially pleased with the service of this company even with the holes left in the walls of our house they saved us by installing the pipes in winter when ours froze. I even used them again to install a new water heater. I felt we could over look the holes and not being able to use our outside hook up for water because maybe they just forgot. But now we have no use of our shower or toilet because a line had to have been left open for wasps to get into it. So no im not pleased over all with this company and would say if you are able and not handicapped to inspect there work right away. The guy that did our work is no longer with the company so I hope it was just him and not a reflection of the company

The plumber at TMI was very friendly and knowledgeable. He took the time to explain the problem and what he was doing to solve the issue. After he was finished he cleaned up his work area and it was as if he hadn't even done anything. He did a wonderful job and if we needed someone again I would definitely want him back!

Simply the Best! I've used TMI for years. They are professional, on time, helpful, very knowledgeable and courteous. I think I've spoken with Karen almost every time I've called. She has always been very helpful, knowledgeable and patient. Simply the Best!

TMI was able to schedule an appointment quickly and arrived on time. The problem was fixed within 30 minutes and payment was simple. I will use them again.

TMI handles most of our home maintenance needs. They provide excellent service, reasonable prices and they employ highly trained people. TMI is easy to schedule, and their front office is very responsive.

Everyone who has come to our home from TMI has been professional, on time, and knowledgeable.

I called TMI inquiring about a whole home humidifier installation quote. They were very quick to reply through chat and phone. Woody was able to respond with same day visit for quote and work the installation in the same afternoon. Very professional and courteous of my home. I have not had much luck lately with any service response in the quad cities including places that have sold me an extended warranty only to make it very painful to honor it. It was refreshing to work with someone so flexible and willing to go above and beyond for their customer! I will give TMI first crack for any home related service going forward.

Great Job by Mitch and Tim on consultation. Will use in the the future. I hope all your folks are as good

Tim was great! He did a great job! We couldn't ask for a better plumber to fix out washer problem, he did alot of extra work that he shouldn't of had to do. We appreciate everything he did for us today! We'd definitely would recommend him to anyone who needs a great guy to do great work!

We had a leaky kitchen sink, and also a new garbage disposal that needed to be installed. We called TMI and arranged for a time. They had a cancellation, and asked if they could come early, which we gladly agreed to. When our plumber, Mitch, arrived, he actually apologized for coming early. My gosh, we were thrilled have it done early! He explained what needed to be done, let us know how
much it would cost, so no surprises, and was
very pleasant to deal with. He got both jobs
done quickly, but before leaving, he let us know what was covered under their 2 year warranty, should we have a problem. Hopefully we won't, but I'd gladly recommend TMI to anyone in need of their services!

Tom was the Technician who came out. He was very prompt, helpful, and provided great service. I will most definitely use their services again in the future. I will refer them to anyone. Absolute best in the area.