Bryant Iowa Heating & Cooling

Very thorough service. Demonstrated (and shared because I am picky and want explanations) an understanding of how my heat pump system worked and what real servicing means, unlike two previous companies. Cleaned the probe (no one else did that) and checked the efficiency (no one else did that) of the three stage burners with test equipment and adjustments. And checked and changed the filter (no one else did that). I am very pleased and reassured that my furnace is running as efficiently as it can do. I am signing up for Bryant's service plan and look forward to having the summer servicing performed. It is a relief to have found a company that provides expert services.

Update: I'm pleased I joined the service plan because I received a system error message. Bryant responded very promptly. Pat was the technician this time. He took his time thoroughly checking and analyzing inside and outside sensors. It would have been very easy to tell me I needed new sensor(s) - I wouldn't have known differently. Instead, while tracing the wiring he found a loose connection which he fixed. Very modest bill even though the service was only about an hour after I called. No padded out bill for parts I didn't need. This is an honest company!

We have used Bryant several times over the years. Fast friendly service every time. Daughters furnace failed in the coldest month. Bryant brought extra heaters, helped her het set up. Fixed it in a day. This time we needed parts -service with a smile!
Ive known Mr.McDaniel almost 50 years. Proud veteran,husband and father!

There's no getting around that AC systems are very expensive now compared to a few years ago. But, Bryant Heating & Cooling were able to beat a competitor by nearly $3,000 in price. They got us squeezed in within a day of reporting the issue. Keaton and Juwuan we very professional and went out of their way to answer all our questions. We were recommended to this company by a friend of ours. We just want to pass along a referral to help others who just want a reasonable company at a reasonable price without high pressure sales tactics. We found this with Bryant Heating & Cooling.

A team works together and that is exactly what you get with Bryant. Everyone from the office personnel, field technicians and DuWayne. This company came through for us again. Highly recommend. Thanks to everyone for such a smooth and quick replacement of an air conditioner and furnace.

10/10 would recommend Bryant Iowa Heating & Cooling! I called this morning because our heat wasn't turning on and they made it a priority to come out same day. Josiah was super knowledgeable, got the heat running and communicated what the issue was and gave us some tips for future scenarios.
Thank you Bryant Iowa Heating & Cooling!!

Good fast service by extremely talented servicemen. I have always been treated with courtesy and efficiency. Serviceman Josiah should receive special praise for his focus on the problem and determination to solve it. He's very polite and knowledgeable. He's a winner! In fact, Staff is to be commended as well from first phone call to completion. Gayle Duff

It's true! It's all true! They really can't be beat! It started with a thorough evaluation, the explanation of how the installation would unfold and suggestions for the furnace and air conditioner. The team arrived this morning, introducing themselves, and could not have been any more organized or curtious throughout the whole installation procress. Amazingly the install was completed in one day and they picked up after themelves! DuWayne, you must be so proud of your employees! They really represent you and your first class company well! Thank you all so much! Definitely a company you can rely on!

Our AC went out and Bryant came out the same night at 9pm and did a temporary fix and got the AC working. We discussed replacing the AC and Heat and the prices they gave were far below other companies. The units were the same, if not better quality. Everyone from the salesmen to the installers to the customer service went above and beyond. Highly recommend Bryant Heating & Cooling.

Wife and I have used them for business/home and I will always call them up when we need to. They are fast, reliable and professional. We love that they support the local community as well. It shows that they truly care. 100% satisfied.

The Best Customer Service!!
I had to call after hours as my air wasn't working. The phone was answered by a live person (!!) not a voice mail recording. I explained the problem and she said she would have a technician call me. Within 10 minutes, I had a call from the tech. He walked me through how to do a reset on my digital thermostat and the problem was solved. That's not all though - even though he fixed the problem over the phone, he let me know that he would be happy to drive out and check in person if I wanted him to. For the record, I live out in the middle of nowhere. I assured him that it wasn't necessary and if I had further problems I would call the office the next morning.
This is just the kind of people they are - friendly and willing to go the extra mile. My unit was installed 5 years ago and cost a lot of money; I've never regretted the purchase and I've been incredibly happy with every interaction since the install.

If you're shopping around for a new furnace/central air unit, look no further. Bryant Iowa is the place to buy!!