Aspen Aire has been so helpful to my husband and I as we take care of our first house! They were super helpful this winter when our furnace started throwing error codes and just completed our summer AC tune-up - would definitely recommend and will continue to rely on them for our HVAC needs.
Last week, I had my central air system installed along with adding a duct supply to my kitchen, dining room and basement.
Alex gave me a quote that I felt was extremely fair with no pressure, to do the job. He listened, provided suggestions and explained my options. He was professional, punctual and proficient with coordinating the install with the electrician and myself.
The installers(Jeremiah & Dan) showed up, on time and were polite, courteous. They did a perfect job with a lot of attention to detail and cleaned up exceptionally well.
The best experience you could ask for. Thank you all very much!
Alex was my service manager from beginning to end. He checked in from time to time and made sure the team he sent over was working hard to get me my new system ip and running. Got everything installed and up and running just as promised. Will recommend to any consumer/ Business to use Aspen Aire for all their heating and cooling needs!
Hands down, the BEST HVAC company that we've used, and we've used a lot of the well-known operations in the DSM Metro. Over the past 10 years, we have had them out for maintenance, emergency service, and finally, a complete Heat Pump installation just a few days ago.
They are responsive, ON TIME, fair--in fact, on one service call, they didn't charge me a DIME--which is unheard of!
Our Heat Pump installation had a few unpredictable hurdles, but I was so unbelievably impressed with everyone involved. Alex, our salesperson, stopped over four times during the process to monitor progress, and was available later in the evening with a final hurdle to get everything up and running.
I would find it hard to imagine that there is anyone out there who is more professional, fair, and is willing to do what ever it takes to make a happy customer.
Alex and his team were awesome with installing the ventilation ducts in my unfinished basement. Prompt and on time. The installers were very polite and made sure to educate me on everything included in the job. The quote was very reasonable and Alex was very good about keeping in touch with time frames and everything else. HIGHLY RECOMMEND! Thanks Aspen Aire!
Used this company and their competitors over the decades. Aspen Aire goes above and beyond the competition and has become my reliable go-to. The technicians are professional, the rates are reasonable, they report fast in inclimate weather, and they don't beat me up with unnecessary repairs or high pressure sales. They have serviced both my air conditioner and furnace throughout the years and it's been great. Oh, and they include E-receipts, which is nice. Casey was my tech. Would definitely recommend
Mike and Eric have been great each time they've come out! They have been extremely responsive, patient, knowledgeable, and effective in helping fix the little things that have shifted with the HVAC since moving in. The ladies in the office who helped schedule the appointments have also been so helpful to find a time that's soon and works in my schedule. Would recommend.
I’m not one to write reviews but in this case I just wanted to thank Aspen Aire for their exceptional service… my AC was 27 years old and in borrowed time I called and Alex was there within a day to give me a quote… his knowledge and expertise put my mind at ease knowing I called the right place. The guys that did the insulation were prompt and very professional. They cleaned up after themselves (I definitely wasn’t used to that) I also wanted to thank Craig for overseeing the project, he is very skilled in his profession… thanks again Aspen Aire! :)
I called Aspen Aire when my A/C quit working. They were very responsive getting to my house. The tech's were helpful and honest in diagnosing that my A/C needed to be replaced and Alex (salesman) worked quickly to get me a quote for replacement and get the replacement on site. very pleased with my experience and will use Aspen Aire for future HVAC work.
The owner SERIOUSLY needs to have a talk with the drivers of their service vans. 75+ mph, on my bumber in a 55 mph zone. 20 over is plenty fast in any vehicle, much less a clapped out old uhual.
It is a matter of time before a serious accident is caused. GPS your trucks and start monitoring them. Attorneys will use these contacts against you in court. Take action to mitigate your liability and increase the publics safety immediately. Nobody needs to go 75 on 235 and 50 on university.
I'll also add that because of your drivers aggression, I'll make sure Aspen never gets work on any of my properties.
kayla boche
Aspen Aire has been so helpful to my husband and I as we take care of our first house! They were super helpful this winter when our furnace started throwing error codes and just completed our summer AC tune-up - would definitely recommend and will continue to rely on them for our HVAC needs.
Heather Konichek
Last week, I had my central air system installed along with adding a duct supply to my kitchen, dining room and basement.
Alex gave me a quote that I felt was extremely fair with no pressure, to do the job. He listened, provided suggestions and explained my options. He was professional, punctual and proficient with coordinating the install with the electrician and myself.
The installers(Jeremiah & Dan) showed up, on time and were polite, courteous. They did a perfect job with a lot of attention to detail and cleaned up exceptionally well.
The best experience you could ask for. Thank you all very much!
Chris Drake
Alex was my service manager from beginning to end. He checked in from time to time and made sure the team he sent over was working hard to get me my new system ip and running. Got everything installed and up and running just as promised. Will recommend to any consumer/ Business to use Aspen Aire for all their heating and cooling needs!
Steve Krogh
Hands down, the BEST HVAC company that we've used, and we've used a lot of the well-known operations in the DSM Metro. Over the past 10 years, we have had them out for maintenance, emergency service, and finally, a complete Heat Pump installation just a few days ago.
They are responsive, ON TIME, fair--in fact, on one service call, they didn't charge me a DIME--which is unheard of!
Our Heat Pump installation had a few unpredictable hurdles, but I was so unbelievably impressed with everyone involved. Alex, our salesperson, stopped over four times during the process to monitor progress, and was available later in the evening with a final hurdle to get everything up and running.
I would find it hard to imagine that there is anyone out there who is more professional, fair, and is willing to do what ever it takes to make a happy customer.
Customer for life here.
Dylan Yeager
Alex and his team were awesome with installing the ventilation ducts in my unfinished basement. Prompt and on time. The installers were very polite and made sure to educate me on everything included in the job. The quote was very reasonable and Alex was very good about keeping in touch with time frames and everything else. HIGHLY RECOMMEND! Thanks Aspen Aire!
Derek H
Used this company and their competitors over the decades. Aspen Aire goes above and beyond the competition and has become my reliable go-to. The technicians are professional, the rates are reasonable, they report fast in inclimate weather, and they don't beat me up with unnecessary repairs or high pressure sales. They have serviced both my air conditioner and furnace throughout the years and it's been great. Oh, and they include E-receipts, which is nice. Casey was my tech. Would definitely recommend
Maggie Modica
Mike and Eric have been great each time they've come out! They have been extremely responsive, patient, knowledgeable, and effective in helping fix the little things that have shifted with the HVAC since moving in. The ladies in the office who helped schedule the appointments have also been so helpful to find a time that's soon and works in my schedule. Would recommend.
shelby sieloff
I’m not one to write reviews but in this case I just wanted to thank Aspen Aire for their exceptional service… my AC was 27 years old and in borrowed time I called and Alex was there within a day to give me a quote… his knowledge and expertise put my mind at ease knowing I called the right place. The guys that did the insulation were prompt and very professional. They cleaned up after themselves (I definitely wasn’t used to that) I also wanted to thank Craig for overseeing the project, he is very skilled in his profession… thanks again Aspen Aire! :)
Kayla
Joe Winter
I called Aspen Aire when my A/C quit working. They were very responsive getting to my house. The tech's were helpful and honest in diagnosing that my A/C needed to be replaced and Alex (salesman) worked quickly to get me a quote for replacement and get the replacement on site. very pleased with my experience and will use Aspen Aire for future HVAC work.
Eric Chen
The owner SERIOUSLY needs to have a talk with the drivers of their service vans. 75+ mph, on my bumber in a 55 mph zone. 20 over is plenty fast in any vehicle, much less a clapped out old uhual.
It is a matter of time before a serious accident is caused. GPS your trucks and start monitoring them. Attorneys will use these contacts against you in court. Take action to mitigate your liability and increase the publics safety immediately. Nobody needs to go 75 on 235 and 50 on university.
I'll also add that because of your drivers aggression, I'll make sure Aspen never gets work on any of my properties.