They were at my house the same day I called them to give me an estimate on a garage heater. We agreed on a price and they installed it within a few days. Great company and made it like family. I highly recommend Bryant Iowa Heating and Cooling.
I called simply looking to set up an appointment to get a problem with our furnace looked at and much to my surprise I was able to be squeezed in that same day. The lady I spoke with on the phone was amazing! Sweet, professional, and very explanatory with my questions. Then Dylan arrived and was quick to discover the problem as to why our furnace wasn't working. Took him less than 10 minutes to fix it. He explained the problem very thoroughly to me and was quick to answer and explain all my questions. As I have all new hardwood floors through my home I was greatly appreciative that he slipped some covers over his shoes as soon as he walked in the door, he even picked up his small mess around our furnace and wiped off a few cobwebs. He offered and explained the service agreement that Bryant offers also detailing all the perks with the agreement. The price was great compared to what I was quoted from other companies so I was more than happy to pay for his service. Sometimes being a woman means you have to deal with service people talking down to you like your an idiot, but my experience with all the employees was amazing! I will be certain to use them from here on out!!
We loved working with DuWayne at Bryant H & C. He was very knowledgeable, honest, and willing to go above and beyond for us! Dan and Dylan did an excellent job of installing our new furnace and AC. They were happy to explain our system after it was installed. We are very happy with the service we received!
We had Bryant Heating and Cooling do an inspection on our furnace to make sure everything was working great prior to using the unit for the winter. They were able to come out a few days after we called them when other servicers told us it would be MONTHS. They were very respectful of us and our home and explained to us issues that had not been disclosed when we purchased the home. They worked with us to get our issues resolved and forecasted future issues (old old old water heater) and provided a proposed resolution before the issue could occur. would absolutely recommend and our family will continue to do business with them in the future.
Our entire heating/cooling system needed replaced in our house. I heard about Bryant Iowa Heating & Cooling through word of mouth and reached out to them to find out my options. From the beginning they were courteous and professional. They took excellent care to make sure we got the product we needed without over extending our budget. The installers were knowledgeable and completed the job perfectly. I couldn't have asked for better service and will be using them for years to come!
Jake & Gavin were great! They arrived in a timely manner, they were professional yet personable throughout the visit. They were considerate of me as well as my 2 small children and pets. I felt like their explanations of options were honest and thorough. An overall great experience and I will use Bryant again when needed.
They were prompt and a Monday night when I got home and realized my furnace was down. The serviceman wasn’t familiar with my furnace and never worked on one, but he didn’t let that get the best of him. He said he would have to call a teammate and they would troubleshoot it together. They put it on speaker and I was included in the conversation the whole time. Every question I had he answered and was will to teach me even though it was getting late. Never once did he try to hurry me or make it feel like he was in a hurry to be done. He even called the sales rep. up and they met with the sale night even though it was 11:30 PM. They care about the clients and comfort until my furnace could be put in 5 days later. They offered me heaters to keep it warm. They treated me like family. I watched them the whole time learning what they were doing asking questions of which they were willing to teach me. They didn’t have to do that, but they went above and beyond to make sure I was satisfied. They even went out of their way to fix the venting on my water heater that had too much of a down draft and could cause CO build up in the house.
Great crew. Dylan came out late on a Friday after our A/C died. Helped us get through the weekend. We weren't previous customers or anything, but I still felt like their after-hours rates were very reasonable. I had them come back the following week for a full furnace/air conditioner replacement. Great communication, quick, clean - easy to work with.
All the staff I worked with was professional and courteous. There was a small issue with installation, but they were able to fix the issue in a timely manner and to my satisfaction. Everyone makes mistakes and I am so appreciative they made it right. The true definition of customer service! I would highly recommend to anyone!
They fixed our water heater and ductwork and were very professional, transparent, and thorough. I worked with Josiah and Dan- highly recommend both. Great company- will use again!
Jason Schomer
They were at my house the same day I called them to give me an estimate on a garage heater. We agreed on a price and they installed it within a few days. Great company and made it like family. I highly recommend Bryant Iowa Heating and Cooling.
Jo Spence
I called simply looking to set up an appointment to get a problem with our furnace looked at and much to my surprise I was able to be squeezed in that same day. The lady I spoke with on the phone was amazing! Sweet, professional, and very explanatory with my questions. Then Dylan arrived and was quick to discover the problem as to why our furnace wasn't working. Took him less than 10 minutes to fix it. He explained the problem very thoroughly to me and was quick to answer and explain all my questions. As I have all new hardwood floors through my home I was greatly appreciative that he slipped some covers over his shoes as soon as he walked in the door, he even picked up his small mess around our furnace and wiped off a few cobwebs. He offered and explained the service agreement that Bryant offers also detailing all the perks with the agreement. The price was great compared to what I was quoted from other companies so I was more than happy to pay for his service. Sometimes being a woman means you have to deal with service people talking down to you like your an idiot, but my experience with all the employees was amazing! I will be certain to use them from here on out!!
H Madison
We loved working with DuWayne at Bryant H & C. He was very knowledgeable, honest, and willing to go above and beyond for us! Dan and Dylan did an excellent job of installing our new furnace and AC. They were happy to explain our system after it was installed. We are very happy with the service we received!
Allison Brown
We had Bryant Heating and Cooling do an inspection on our furnace to make sure everything was working great prior to using the unit for the winter. They were able to come out a few days after we called them when other servicers told us it would be MONTHS. They were very respectful of us and our home and explained to us issues that had not been disclosed when we purchased the home. They worked with us to get our issues resolved and forecasted future issues (old old old water heater) and provided a proposed resolution before the issue could occur. would absolutely recommend and our family will continue to do business with them in the future.
Bryan beyer
Our entire heating/cooling system needed replaced in our house. I heard about Bryant Iowa Heating & Cooling through word of mouth and reached out to them to find out my options. From the beginning they were courteous and professional. They took excellent care to make sure we got the product we needed without over extending our budget. The installers were knowledgeable and completed the job perfectly. I couldn't have asked for better service and will be using them for years to come!
Alisa H
Jake & Gavin were great! They arrived in a timely manner, they were professional yet personable throughout the visit. They were considerate of me as well as my 2 small children and pets. I felt like their explanations of options were honest and thorough.
An overall great experience and I will use Bryant again when needed.
Kellie Staker
They were prompt and a Monday night when I got home and realized my furnace was down. The serviceman wasn’t familiar with my furnace and never worked on one, but he didn’t let that get the best of him. He said he would have to call a teammate and they would troubleshoot it together. They put it on speaker and I was included in the conversation the
whole time. Every question I had he answered and was will to teach me even though it was getting late. Never once did he try to hurry me or make it feel like he was in a hurry to be done. He even called the sales rep. up and they met with the sale night even though it was 11:30 PM. They care about the clients and comfort until my furnace could be put in 5 days later. They offered me heaters to keep it warm. They treated me like family. I watched them the whole time learning what they were doing asking questions of which they were willing to teach me. They didn’t have to do that, but they went above and beyond to make sure I was satisfied. They even went out of their way to fix the venting on my water heater that had too much of a down draft and could cause CO build up in the house.
Marshall Orsini
Great crew. Dylan came out late on a Friday after our A/C died. Helped us get through the weekend. We weren't previous customers or anything, but I still felt like their after-hours rates were very reasonable. I had them come back the following week for a full furnace/air conditioner replacement. Great communication, quick, clean - easy to work with.
Kayla Garvin
All the staff I worked with was professional and courteous. There was a small issue with installation, but they were able to fix the issue in a timely manner and to my satisfaction. Everyone makes mistakes and I am so appreciative they made it right. The true definition of customer service! I would highly recommend to anyone!
Mary Bucklin
They fixed our water heater and ductwork and were very professional, transparent, and thorough. I worked with Josiah and Dan- highly recommend both. Great company- will use again!