Precision Comfort Systems

Ryan is the perfect combination of personable and professional. He knows his stuff and is always ready to explain what he’s doing. He had previously worked for another company I used. So glad we were able to track each other down. Thanks for great service.

We just had a nightmare situation where our heat wouldn't work late on a very cold Christmas Eve. My husband called Precision Comfort and Martin called us right back. We told Martin we were tight on funds and asked about what we could do. He saved us an after-hours holiday visit by talking my husband through several testing procedures until we were able to find the issue and get a temporary fix to get us through the holiday! Martin assured us that they would follow up with us the day after Christmas to make sure we get all the assistance we can get during regular working hours. Thank you, Martin, and Precision Comfort! We will certainly tell others of your kindness and professionalism, and we'll be in touch for future service!

Asked for a break down of my $29,000 quote - parts - labor etc vs just a lump sum number. Gary the sales rep really seemed have a problem with that and actually asked if I do the same in my business (of course I do). A few hours later he sent the the breakdown - with the following sassy remark. Unreal...

"When I go out to eat tonight I’m going to ask the restaurant owner to break down my bill so I really know what my costs are. I know I can get a steak at Costco for a good price. Maybe I can have him cook it for me"

Sad. Guess who I'm not doing business with - and I'm a general contractor with another house after this one.

We continued service when we purchased the home 13 years ago. They have proven to be reliable and reasonably priced with service work.
Highly recommend !

I would not let these people touch anything on my HVAC system. There are much better companies in the area.

I have a house with a Lennox heat pump that the compressor went out on. I had them come out to service it as they are "authorized Lennox technicians". They replaced the compressor, that fall the system would not work on heat. I talked to someone else in the HVAC industry and found out they were to replace additional parts, one of which was a valve. I obtained a copy of the service paperwork and found out all that was replaced was the compressor. When they returned the following spring they replaced the parts that they were supposed to replace the first time. Now this year I discovered I have a refrigerant leak at the joint where the valve was replaced. I had this diagnosed by another company, and when I contacted them I received the standard 1 year warranty spiel on labor. Solder joints when dome properly do not leak. They are not a mechanical bond, they are a chemical bond, and when done correctly they will last a lifetime.

Wonderful,professional, service call.
Very satisfied with the honesty and clarity of the options presented to me.
A very positive experience.
Being a woman I really appreciated the time taken to explain things to me.
I highly recommend Precision Comfort.

My furnace failed when the temperature outside was 15°F. Technicians were on my property within five hours, a new furnace was ordered and installed five days later. Nice and easy and responsive.

Great, fast service! Tech was friendly and knowledgeable about the issue with our geothermal unit. Immediately signed up for PCS' annual maintenance program.

Love this company. They are honest, professional, and know their systems. We will continue to use them for maintenance and wh . We need our geothermal unit replaced.

We have been customers of Precision Comfort Systems for many years and have been very satisfied with in all the services they have provided for us.