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Integrity Heating and Air Conditioning, LLC. Reviews - 31

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
April M

Our heat pump decided to go out on the hottest day of the year. They were able to come out later that day but the system started going again when taking a look. Ryan was able to tell me what he thought was wrong (compressor starting to go out) but couldn't say for sure since it wouldn't do it when here. But he let us know what to brace for should that be the case. We prepared to replace it at that time. I contacted him the next day when it went out again and told him what it was doing when we had a friend of a friend taking a look. Ryan got ahold of me right away and was able to get quotes to me for a replacement unit quickly. We were limited on what is available due to supply shortages but he worked to make sure we were offered good choices based on what we stated we were looking for. We picked Integrity for the replacement after receiving a few quotes for several reasons. Ryan was approachable and professional and did a good job answering questions and letting us know what to expect. They provided a good labor warranty with their install. And, when we researched it, we preferred the brand they were offering compared to some other quotes. We've never had much luck with heating and cooling companies or units with both houses we've had built. This unit is already running and cooling better than the last unit did when brand new. We're hopeful we've found an honest and reliable local company we can continue to use for years to come!

Cassie Gilliam

Ryan and Ted came and gave us a quote, which was MUCH lower than other companies we had gotten quotes from, and we’re out the NEXT day to install! On time, professional, and willing to give advice on some self maintenance. Happy we went with Integrity and will make sure to refer to anyone we know!

John Lee

Ted has maintained and even upgraded our HVAC. He is reliable, available as soon as possible, efficient in his work and diagnosis, etc... I would recommend his service.

Pat B

Ted and Ryan came out today to replace our furnace and ac unit. Great service. Professional and efficient. Highly recommend.

Jason Wagoner

After struggling through a few other advertised HVAC companies with substandard results and struggling to get calls back from another over the years, I decided to look at online reviews for advice on a new option. I consistently read positive feedback for Integrity, liked their small local company info that I found at their site, so I emailed inquiring about routine maintenance and promptly received a reply from Ted. He fit a time to come to my house within a couple days and both Ted and Ryan were prompt on arrival. A fair price and no problems as I believe I have found a company I can trust for the long haul.

Doug Hsu

Had an A/C issue. Ryan came for a service call and recommended that we contact the technician who installed it earlier as our unit should be under warranty. He did not charge for the service, which we really appreciated in this day and age. I recommend Integrity Heating and Air to anyone - they live up to their name. Very professional, courteous, respectful, and conscientious.

Yogander Dwivedi

Used this company, the duo Ryan and Ted 2nd time, fixing broken Air conditioner. They were punctual, honest and right priced for replacing burnt condenser. I am looking forward to a price quote for replacement of HVAC system, will share experience.

Steve Smith

These guys are great. Ted and Ryan know their stuff and are very upfront. Honest, dependable, and very reasonably priced on their last service call. They did our AC install last year and beat everyone. I highly recommend them.

Mark Lodge

Ryan and Ted at Integrity Heating and Air Conditioning are the very best. We have used them for several years. They just did the annual maintenance on our AC unit to keep it running its best. They are always prompt, professional, and they get the job done right the first time. We highly recommend them.

Mark & Kim L.

Dawn Dunmars

I HIGHLY recommend using the services of Integrity Heating and Air Conditioning!! The customer service, focus, and quality was phenomenal! On Memorial Day, I called/left a voice mail in desperate need of A/C service. Within minutes, Ted called me back - on a holiday. Though he couldn't schedule a visit that day, he kindly walked me through a bit of troubleshooting over the phone, determined the coils might be frozen, and provided a short-term recommendation until he could check personally. He scheduled a 9:00 a.m. visit the next morning, and at 8:55 a.m., Ted was at my garage door. In less than 30 minutes, the issue was identified and resolved. Thanks Ted!

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