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Integrity Heating and Air Conditioning, LLC. Reviews - 31

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jason

The guys at Integrity have done a great job for us. We've used them for a few years now including our spring and fall preventative maintenance as well as problems. Called after hours to assess the A/C. They had me check a few things. They were able to get me in the next day and determined it was a simple relay vs. needing a new A/C. Have been very happy with their work.

Vadim Kovalenko

We had AC and Heating issues. Call multiple companies and call Integrity guys for the diagnostic and second opinion. Quick response and satisfied time for us. After detailed diagnostic they were able to locate issue and very reasonable estimate for repair. Came back in 2 days with parts and fix everything. Professionalism, work ethic, honest, showed high level of the knowledge with paying attention to small details. We are 100% satisfied with their work and we will be using them for any AC or Heating needs. Thank you very much for keeping service on the HIGH level.

Darlynn Cheslik

Another company came out and said we needed to replace our heater. Integrity was able to repair it for a very low price. They were very quick, polite and knowledgeable! I’ll definitely call again when needed.

Elizabeth Adriano

This is the absolute best company to work with for any heating and cooling needs! The couple of times we have had things come up with our unit, they have been there to help right away, they explained everything that was going on so, and they always fixed things with good quality as well as the customer's budget in mind! We have found it difficult to find good vendors in this area and are so grateful we found Integrity because they have been the best company to work with 😀!! Thank you so much!

Clayton Jobe

Woke up Friday, February 10, 2017 with no heat. I called and left a message at 6:30 am. I received a callback around 8:45 with word that they would be out between 9:45-10:00 am. I was skeptical....everyone else gives 2-4 hour windows of time blocks to show up.

They arrived at 9:50 am, diagnosed the problem in about 5 minutes and informed that they would need to go to the west side of Indy for the part and that they would return around 2:30 pm. They did manage to get the unit started and it provided heat, albeit noisily to tide me over.

They were back at about 1:50 pm, but unfortunately got the wrong part and had to go back to get the correct one. However, they returned and fixed everything right up.

Pricing was very competitive. Both guys were extremely nice, well mannered, and very respectful.

If you want a local business, I highly recommend them and I am picky. If we have any future issues, I will definitely use them again for our air and heating needs.

James Miller

Woke up 1/2/2018 with no heat in our home during the longest & coldest sub zero stretch in Indiana history. I called our previous HVAC service company and was told they could not get to us for 3-5 days. When pressed they told me they have heard great things about Integrity Heating & cooling. I called and spoke with Ryan and was thrilled when he promised to be out sometime the same day and would call when they were on the way.They treated my home with respect, wore shoe covers, & cleaned up after they were done. They came prepared with parts & equipment to make all necessary repairs. No excuses; they were reliable with results. Because of few bad past experiences with contractors: I was thrilled and surprised by both Integrity professionals deminor, training & HVAC knowledge, hardworking, honest, while offering competitive pricing. What more could anyone ever hope for? Integrity HVAC did exactly what they promised: under promising and over delivering. We highly recommend Integrity Heating and Cooling. We have a new Heating and cooling company that truly treats their customers with Integrity!

Jerry McColgin

These guys were great. They came out to give me a quote the day I called for a replacement AC. I opted to accept it 2 days later and I was fully installed 2 days after that. Fairly priced and very courteous and professional. I’d recvomend them to anyone.

Jeff Boyl

Great service and excellent value. My A/C stopped working. Within hours of calling the guys arrived and diagnosed the problem and had it back operating quickly and for an extremely reasonable price. Definitely recommend these guys for any HVAC need!

Cathy Lanham

Wow... what great service! These guys are so fast and efficient. They fit our service request into their busy schedule immediately. They completed the work quickly and were very thorough. They even came out to correct and small problem I had caused free of charge. This is a two man- locally owned company really operates (as the name states) with INTEGRITY! A+✅✅✅✅

Eagle42867

Very happy with my new furnace and a/c system. Could have went with a similar 80% efficiency unit but, decided to go with a higher efficiency one. It was a little more $$ but, I was looking at long term. Ted and Ryan are very professional, explained the difference between them both and answered all my questions. (and I had a lot). Love that I don't have a pilot light anymore. Because the new furnace is so much quieter than the old one, I keep checking it to make sure it's on...lol. Thanks again, you guys rock!!!

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