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4.9

100 reviews

Amenities

    Family Heating & Air Conditioning Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    dave clark

    Everyone i spoke to in the office and Jacob in the field were profession and personable. I had a previous bad experiance with another company and i am so glad i chose Family heating and air. They have my buisness going forward. Really appreciate how jacob handled my service call

    Bruce Frazer

    Tyler is great! He is personable, professional, and knowledgeable. I’ve needed his service before, and he is consistently solid and competent.

    Miranda Briscoe

    Tyler was able to come out same day I called Family Heating & Air. After determining our system needed a major repair and was near the end of its typical life expectancy, we ended up getting a quote and choosing a new system that would be better and more efficient for our house. They installed same day! We are very happy with the courteous and professional service from Tyler and others who assisted with the installation.

    David Sharp

    Very thorough and professional technician. Great communication from the entire team.

    Spicer Family

    We have used Family Heating & Air for five years and have been extremely impressed with both their sales and their service side of the business. Extremely professional and knowledgeable. Our HVAC purchase and installation went smoothly and quickly. Juan our tech for routine maintenance was fantastic. He sent a text he was on his way, was on-time and personable and respectful of our property. Highly recommend them!!

    Amy Roehl

    Family Heating and Air has always taken great care of us. They have always been honest about what we need and what we don't need. Their staff are amazing and their prices are reasonable. Definitely recommend them!

    R Y

    Tyler did a great job figuring out what could be wrong with our unit! He was very helpful on next steps and how to improve/maintain our unit going forward. Thanks!

    Bethany Pattee

    Edit: 11/30/20 I have to add on to my original review below. Today, these guys came out and replaced our furnace and cleaned up the mess that they original owner of this house made of our furnace. I really love and appreciate this company. I can’t recommend them enough.

    We have used Family Heating and Air for years, and I figured it was about time to write them a review. They are fantastic. On time. Always friendly and polite. I know nothing about this stuff and they are always very patient and answer all my questions without making me feel dumb. They are very affordable. I am so thankful for this company. Especially on this very hot day!

    Deborah Hipes

    Jacob serviced my AC units today, & though a newer employee w/ Family, he was extremely knowledgeable polite, friendly, & efficient. Besides that, it was nice to hear an employee so complimentary of his employer & so happy & proud to be a part of the Family team. I especially appreciated his explanation including pictures re: the rust on the electrical connection (sorry, can't remember part name) as well as his opinion on the severity of the situation, & what I might need to do or NOT do in the future! Thank you, Jacob. It was so nice meeting you.

    Vicki Bailey

    Jacob did a fabulous job. Have had this company for many years and the quality just gets better and better

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    Family Heating & Air Conditioning Hours

    • Monday 8 AM to 5 PM
    • Tuesday 8 AM to 5 PM
    • Wednesday 8 AM to 5 PM
    • Thursday 8 AM to 5 PM
    • Friday 8 AM to 5 PM
    • Saturday
    • Sunday