Chapman Heating, Air Conditioning & Plumbing

Brian was excellent he was responsive and informative. He was a little late compared to the window for service. It's understandable with all the storms that have been rocking Indianapolis. He made sure to tell us what was going on and explaining what the issue was and explained what he was doing to check that everything was working. He was excellent. He made sure we were all good before leaving I would recommend to others.

Aaron came by to replace my existing electric water heater with a gas tankless model. He was awesome! The install was extremely neat and he spent quite a bit of time troubleshooting some issues left by others. I couldn’t have asked for better service. Aaron is a certified rockstar!!

We really appreciated Tyler. He is a very friendly, professional, caring and honest young man. He answered all our questions and even gave us some sound advice. Way to go Tyler. We appreciate you and all you did and the information you gave us. Thanks again.

Jake Lowe is very knowledgeable, courteous, friendly and very patient. It was a pleasure to have him service our A/C system. Thank you.

Christopher was on time, courteous, and knowledgeable. He repaired the air conditioner after finding a defective capacitor. Bryant A/C unit is now working like new.
Communication from Chapman was excellent throughout the process. Highly recommended!

Chris was the technician who came to perform our A/C maintenance and was very good. Told me what he was going to do, how long it would take and asked if I had any questions prior to starting. He finished up right on time, explained and went over everything he did and even took care not to throw leaves that were removed from the A/C unit in our mulch. Did a very thorough job. I would highly recommend him and Chapman for heating, A/C, and plumbing.

My sump pump alarm went off early this morning so while I was at work my wife called Chapman to come inspect the system. She calls to tell me that the it needs replaced. So I discuss with the technician the style and motor size of the pump he plans to install. The upcharge is about 100% of the same pump at Grainger. But the forecast calls for rain and I don't have time to deal with the pump before the storm so I agreed to shell out the money to have it replaced.

A few minutes later my wife calls to tell me the back up pump is also no longer functional and the backup pump is another $1000. This is absolutely ridiculous so I ask the technician to leave the backup alone and I'll deal with it later. I arrived home to find the backup pump gone a long with my sump pump alarm system.

Gage is knowledgeable and informative in diagnosing our broken unit and gave good suggestions and recommendations as far as repair, replacement and services. He gave us several options for repair, unit replacement, and pricing. We had our water heater replaced from tank to tankless, electric to gas, and Bill did a quality work installing the unit. Bill was professional and knowledgeable of unit installation, featureless, and was able to answer all my questions regarding the unit. Our unit was installed and Bill made sure the pipes were aligned right and at right height/length. He completed installing the unit and switched the energy source from electric to gas. Bill made sure the unit and work area was cleaned after the unit was completely installed.The unit has been running well so and looking good in my garage. I recommend Chapman for all heating/cooling and plumbing work

Kyle came for the estimate and was incredibly professional and helpful. We got other estimates and they didn’t compare to the experience with Kyle. He made sure I knew everything there was to know and all the options we had. Victor and Tyler came to install the system. They were very friendly and professional. Our house gave them lots of trouble, which was in no way their fault, but they had more to deal with than planned. They were here hours longer than they expected to be, but remained determined and professional. I would absolutely recommend them to anyone.

I called in the morning and Chapman was here by 12:45. David was friendly, knowledgeable, and professional. He fixed the problem and made sure nothing else would be an issue in the near future. Highly recommend this company!