Dutchman Heating and Cooling Inc.

They give solid estimates. Show up on time. Answer all my. (Your) questions. A solid vendor to do business with

Dutchman has great products and excellent customer service. Highly recommend them.

We had a contract for the AC and Heat cleaning/check ups. Came out, said we needed to spend 2,000.00 in maintenance on furnace or just spend 5,500.00 for a new furnace, as ours was 15 years old. (But it was working just fine for 2 weeks) Tech asked if we just want it off since we had the doors open, we left it off. Next day it would only run for 1/2 hour, then trip a limit switch. Called them back on a Friday, problem continued. Said Saturday was overtime so I agreed to have them back on Monday. Had another local independent HVAC company come out. (Because it was too coincidental) and he couldn't find anything wrong, so he left. Problem continued, so he came back and upon further inspection, the capacitor for the blower was wired with 2 wires on one post. Which I am sure was no accident. he switched the wires back and has been working fine for 2 weeks.
Also, one of the parts the tech said needed replacing had a 20 year warranty, said nothing about that.(other company found nothing wrong with the heat exchanger they said was cracked).
Also just badmouthed the Nest Thermostat I installed my self for $250.00.They replaced our AC last summer,
wanted to sell us an April Aire thermostat for 700.00 that I found online for 350.00. Consumer reports rated the nest the highest and theirs was towards the bottom. They told me more than once to "absolutely don't get a nest". I could go on and on...

I guarantee if I had agreed to purchase the furnace when they came the 1st time, they wouldn't have rigged up my furnace to shut off. Also the tech is not reporting what actually goes on. Owner replied and says that the tech didn't say anything about 2,000.00, I know what was said, and how this all went down.

Matt came and did a fantastic job. Very happy with the service!

I’ve had excellent service from both the technician and the office staff. I highly recommend this company.

Excellent customer service and assistance provided by Dutchman and their entire team. Our AC went out and they arrived promptly to diagnose the issue. It ended up being the siding company who put a nail in our AC line which was resolved. Dutchman was extremely helpful and honest about my options about repairs vs replacement. Highly recommend and would encourage everyone to check them out for any heating and cooling needs!

A paragraph is not enough to say how amazing this company is! My air conditioner tripped our circuit breaker on a Tuesday night, it was late so the Dutchman front office was closed for the day, deciding that this was not an emergency I left a message about my problem. I received a call the next day about five minutes after eight, which is when Dutchman opens for business, an appointment had already been set up for me and someone was on the way to fix our problem, I was blown away by the responsiveness! Once the technician arrived he found that our compressor unit had failed, we went over several options and since our system was over 23 years old we decided to do a full replacement, the technician was with us for about two hours going over options, pricing and answering any and all questions that we had. Once we decided on what we wanted and agreed on the price we were delighted to find out that the work would be completed the very next day! On Thursday, three technicians arrived at our home early in the morning and got straight to work, they were with us for 13 hours and set up the house perfectly, everything looks very neat and tidy and professional, exactly what we wanted! From now on Dutchman is our go to company for anything HVAC related and they should be yours too! We were blown away with how Profesional, knowledgeable, and all around great the people of this company are to work with! Within two days we went from no cooling on some of the hottest days of the summer to having a state of the art system in our home! Thank you Dutchman, you guys rock!

Our HVAC went out Sunday afternoon. We contacted Dutchman and they were able to get someone out to us Monday morning. Jose was great - arrived early, friendly, professional, efficient, and extremely knowledgeable. Just from my terrible explanation of the issue, he was able to pinpoint the problem. He also took the time to explain to us some of what we needed to know in order to make an informed decision as to what services we wanted. No pressure sails, no BS…just a straight honest professional. We will be back and specifically request Jose.

I have confidence that my HVAC will work well during the hottest parts of summer and the coldest days of winter because I have the maintenance agreement with Dutchman. The workers have always been prompt and professional. Twice a year, they keep my HVAC system cleaned and tuned up so there are no surprises for me. Thank you!

Shane was here to replace our humidifier. He did a super job. Explained the process and our role in insuring the humidity would be best for us. He was personable and friendly. A great representative for Dutchman. We recommend him highly!