J.L. Brady Company LLC

My pilot light kept going out. John came to my home used a small wire brush on a part to clean it and said call me if that doesn’t solve the issue, which took him about 5 minutes tops. Within a hour my furnace still wasn’t working! I would not recommend this business.

We have used JL Brady several times now. They installed our furnace about 6 years ago and every time they come out for annual service they are on time and more than courteous. The last time they were out, they noticed a couple of things that needed attention that we hadn't even called for and took care of it on the spot. Would definitely recommend them.

Bad time? no problem! Our heater blower motor went out on on our furnace on the coldest day of the year so far 2/13/21. My wife called and we were patched through to our tech Matt. Matt was responsive in diagnosing the issue and then was able to retrieve a new motor from the warehouse before closing and then made it back to the house for the install on a Saturday on Valentine's day weekend. God bless you! We are super thankful and greatful!

-Brad & Amanda

Let me first say that I did very extensive research in pricing out different Heating and Cooling companies in the Quad Cities. I consider myself a difficult customer, due to the fact I try to really find the best deal to meet my needs. My house was very old and had a crawl space that made the job a little more difficult. After looking at all the major companies in the QC JL Brady came through well ahead in price and presentation before I ever thought about committing to purchase. Not to mention their product line Lennox is by far the best around. They replaced my 30+ year old furnace with a brand new lennox. The service and sales team took their time and worked with me extensively to make sure I had the best unit to meet my needs. When I say they took their time, I changed my mind about 5 times right up till the day of install. I kept going back and forth on the many different options but in the end they really recommended the best unit for my house and didn't try to pressure me into upselling me something not needed. On top of that they took their time during the install process and fixed several issues they found while installing my new furnace and A/C. The best part of this is that they honored their quote (which was the best price I could find). I was impressed by how friendly and personable their installers were, they really made me feel like my house was the most important job they have done. I would highly recommend you put them on your short list and make sure you give them the chance to give you a price. I promise you won't be disappointed!

Our furnace went out on a Sunday night. They were here within an hour and a half and figured out what was wrong within a few minutes. We decided to get a new furnace and they got it replaced the next day. They were very professional and did a nice job. I am very happy with their service!

Last summer, we had JL Brady come out to install central air conditioning. I couldn't believe how quickly they got everything done!! Mr. Timm came to review the job and quote it and we were very happy with the price, so we advised we would proceed. The VERY next day, they had a tech on-site to install the system!! I couldn't have been happier with my experience with this company. Excellent customer service and very fast, professional, efficient install!! Very pleased!!

Our old AC quit working on a very hot and humid day. They changed our AC. Despite the busy times due to COVID-19, they accommodated us to change it the very next day. The techs were very professional and courteous. We made a service call a few days later and the tech came promptly the very next day. Very pleased with their work.

Our water heater went out and JL Brady sent two wonderful guys to replace it within a couple of hours. They were friendly, very fast and insisted they take their boots off every time they came in and out of the house. Great company to work with!

When we moved into our new home we noticed a stale smell when the air was running. We called J.L. Brady and they came out that day. They noticed our home not only did not have enough returns but the unit was too small for the size of our home. They did a complete overhall with new duct work, more returns and more registers throughout our home, a two stage unit was installed with two thermostats to control from each end of the house, new hot water heater and moved the location of the furnace to make it more efficient. We were amazed this was all done in one week and the staff that was in our home was professional and cleaned up and hauled away everything. They truly treat you like family and I would highly recommend them! Thank you J.L. Brady for taking such great care of our home and us!

My mom had an excellent experience with JL Brady! It was during one of the coldest days this past winter and her heater was not working. I'm sure they were extremely busy during this time, but the technician, Dan Kopatich, was super friendly and arrived promptly. He was very knowledgeable with the old boiler heater she has. He had no issues determining the problem and getting it fixed quickly and efficiently! She was very pleased with the entire experience and asked that I post a review for her.