Best Comfort Heating and Cooling

We were happy to find a company close by to replace our whole system. We knew it was going to be an investment seeing how expensive it might be to do so. We had our system replaced approximately 4 years ago. Knowing it was a complete new unit we thought we’d be all set and wouldn’t have to worry about it for a while. Well we were wrong.. 2 years in we started to have an issue.. of course we figured we have a 10yr warranty that would cover to problem to my surprise wrong again apparently it didn’t so on top of the $6+k we had spent on the unit we had to pay another $300+ to have that issue fixed something about a wire replacement. Nobody initially told us that we lose out warranty if we don’t pay for a yearly maintenance/cleaning. And I don’t see that stated on the contract either now sure if it’s a new thing or not. Either way that should clearly be made aware to the buyer when purchasing. Worst part is coming to find out by another certified technician that we were sold the cheapest unit available and was definitely not worth the 6k we paid for. No wonder it’s breaking down on us so quick. Overall very disappointed we have to be dealing with this issue. And now have to pay more $$ to fix what ever is wrong with it now.

I was looking for a HVAC company that could help me to get my AC unit up and running again and I found this. Best Comfort Heating and Cooling is a full-service HVAC contractor that offers 24/7 emergency service. They are licensed, bonded, and insured and they use high quality parts and products so they will keep your home comfortable all year round. Plus, if you sign up for their Comfort Club, you will get discounts on their services and repairs!

Highly recommend Best Comfort Heating & Cooling as well as Brian, the Installer. Brian was absolutely awesome! He installed a new AC unit in my home this past Saturday,

David took time to explain all options for furnace and air conditioner replacement. The team was attentive to our needs, and went out of their ways to accommodate our requests during installation

I am very pleased with the whole experience. I would definitely recommend this company to family, friends, and anyone else. They are honest, and they do quality work. I am very happy with my new equipment.

I called because my AC was not working. Trey came to my house and spent a few minutes looking at my system. He said I needed a new furnace and air conpressor. I told him I had a Home Warranty and he needed to work with them. He called the HWA and was very rude to the person he spoke with. He said I don't work for you and don't have to do what you told me. I told him repeatedly that he needed to submit an estimate and he left in a hurry stating "Don't worry, I got your back" He told me that repeatedly. I thought he was going to take care of it. He had the URL and the claim number. He did not work with the HWA and so I am stuck with $11,400 worth of costs.

DO NOT hire this company. Trey is deceiptful.

Mark and team are very informative and professional. They have provided a lot of advice and patiently answered the many questions I had. The installation team were very quick and left the site spotless!

One of the best service! These guys including the owner was very hands on, and installed in 48 hours after our unit went bad. Followed up on a concern of ours to fix it with no questions asked

I called a few HVAC companies, trying to find someone who was able to explain the problems and answered my questions in a way that make sense to me. And Mark just came across as someone who could explain everything clearly with integrity and someone who conducted his business and dealt with customers honestly.

The technicians are friendly and on time, but most important is that our system is working properly. We are glad to have them as our go to company for our heating and air conditioning needs.