Best Comfort Heating and Cooling

Great experience for me personally.. dealt with 3 companies last week.. the last one was this company.. I'm glad i called this company.. Very happy and satisfied with the service!! Lloyd and Matt came to my house installed an AC unit this past Sunday.. these guys were honest and professional.. Saved me a few $$$ because they saw that my coils were new and didn't need replacement and they told me upfront instead of just changing it and keeping the extra $$$.. its hard to find honest people nowadays.. also, i was with them the whole time of the install and i witnessed a very systematic install which is great and i could tell that they knew exactly what they were doing. For me, this is the only company i will be calling and would probably always request for Lloyd even if i have to wait.

Very responsive, and came out late at night. Continuing service and follow ups are great, and Trey has personally come out with any questions we had regarding the service. Prices are not the bottom, but for the service provided, we felt the price was fair; it is great to have somebody we can trust in the house, and have the luxury of knowing we can call at any time and get professional service/advice. Thanks Best Comfort!!!

Best service all around! My air conditioner went out in the evening on a hot Sept.1st Labor Day weekend. Not knowing who I should call, I began searching online for a company that was close to my home and thta had good reviews, I found Best Comfort and decided to call and glad I did. The lady who answered my call said the tech would be dispatched to my home between 8:30pm and 9:30pm. Just prior to 8:30, the tech, Roger, called and said he was on his way. He promptly arrived at 8:30, assessed the unit, replaced the part, checked the freon level and was gone in less than 25 min. I could not be happier with the speed of service, the professionalism that Roger exhibited, and the quickness of the repairs. Cannot thank you folks enough! That is truly great customer service!

On one of the hottest days of the year my air conditioning stopped working. I called Best Comfort and in less than 2 hours Josh came out and fixed the problem. Josh the tech was very nice and explained everything. I will definitely use this company again & refer family & friends. Thanks to Josh & Best Comfort for a job well done.

My furnace went out yesterday and I called the previous repair person and received no call back. I looked online and found Best Comfort and the website stated that they were open 24/7. I called at 11 am Saturday morning and was told that a tech would be out between 2-3 pm on Saturday afternoon. Trey showed up within the hour time frame and checked out the furnace. He explained what was wrong and stated that my best option would be to replace my furnace. I knew the furnace was older but not sure how old as I just moved in the house two years ago. Trey was very nice and explained everything and answered all the questions that I had. Trey stated that they could come and replace my furnace on Monday. He fixed it so that it would run until Monday. About an hour and half after he left, the dispatch office called and stated that a tech could come out and replace the furnace between 6-7 pm Saturday night. Brian Lain was the tech that came out to replace the furnace. It took him about 3 1/2 hours to replace the furnace. He explained the warranty, cleaned up his mess and checked to make sure that the furnace was working properly. Both technicians and the dispatch were very friendly and helpful. I appreciate their commitment to customer service.

I have had a furnace and air conditioner installed by Best Comfort this year. Trey and his team did an outstanding job and were a pleasure to deal with. Their pricing for the products they install and the work they do represent a great value. They gave me the most for my money. I highly recommend them for any heating and air conditioning installation and repair work needed.

Simply the best. Three calls to other companies claiming to have 24/7 service. Left 2 voice messages and one who wanted to charge $175 to come out and troubleshoot the problem....and may not be able to resolve the issue because the part may not be on the truck.
Then I found Best Comfort. They answered their phone. I described the issue, a preliminary diagnosis was made and, though this may not be for everyone, I was talked through on how to manually light the furnace. My family is warming up and I have an appointment for later this morning to fix the issue. At this point it's pretty well understood what part needs to be replaced. I can do that myself for probably $50. But I'm keeping that appointment. The time that was spent with me to get the furnace started manually is priceless.
Oh, now 4 hours later at 2:45am, still no call back from the other two.
Best Comfort is simply the best. Thank you Trey.
Tell two friends......
Rick 2/4/2014 2:50am

Really great service that was fast and friendly. Trey communicated with me every step of the way and was honest with all the repairs and ultimate replacement that was needed for my boiler.
Losing heat in the middle of winter is already a stressful enough situation, so to be able to call someone that's understanding and friendly, definitely helps to ease the situation. Trey came out to my house and gave me a quote, within about an hour. After ordering the boiler that evening, he and his crew were out to install it the following day. Installation was smooth and the work was top notch. You could tell that the guys cared about the quality of their work. I'd highly recommend these guys to anyone that needs heater repair service or replacement. At the end of the day, having to replace a boiler, is already stressful and expensive, so when the company that's doing the work is friendly and reliable, it makes all the difference.

I couldn’t be happier with the service from both Trey and Brian. My furnace quit working late at night and within an hour Trey was at my door. Unfortunately, I needed a new furnace as mine was beyond repair, and Trey took the time to explain to me what was wrong which was greatly appreciated. The next morning, Brian arrived within half an hour of me calling to let someone know I was home to install the furnace, humidifier, and new thermostat. When he was finished, he took the time to explain how everything works. He also gave me a great quote to replace the air conditioning when it gets warm. Nobody likes these kind of expenses, but after 20 years, I guess I shouldn’t be too surprised. Thanks to Trey and Brian it wasn’t a painful experience! I would definitely recommend using Best Comfort to anyone!

Very professional and customer friendly team. Got my glycol chiller serviced by them it was not working efficiently and the team did an excellent job