Snowflake Air

Jake is very knowledgeable and did what he could to help my situation. He also gave me some ideas to think about.

Excellent!! We did a ductless system in 1 room, love it! While they were here, they looked at our whole house's current HVAC system and worked out a plan if we ever wanted to upgrade from it. There was extra work that they weren't expecting that they didn't charge for. And it was $2k less than another companies bid.

I received 3 estimates for an install of a Mini-Split ductless system to heat/cool my RV garage (chose Mitsubishi unit). Jose, the owner of Snowflake Air came personally to provide the estimate, not a salesperson as with the other co's. Unlike the other co's reps, Jose gave me various options right from the start re unit brands/models, materials, install methods, etc...I didn't have to ask. He then answered my questions and provided product brochures, etc... Very easy going, no hard sell. After that, Jose emailed me more product info for HOA approval and responded to a few add'l questions I had.
His price quote was somewhat close to one other co, coming out in the middle of the 3. Snowflake's online reviews were excellent, but I ultimately chose this co based on my gut feeling that they would not only do a quality job, but also that they would be the most responsive should any issue arise down the road.
So far, at one week after the install, I couldn't be more pleased with how well Jose and his staff communicates, the install, and the system itself. It's a night and day difference in my garage. Jake the lead on the install team and his helper Luis, showed on time, and did a very good and neat job in nasty weather. Assuming one is buying a quality product, the job's success always comes down to the installer. Like the friendly office staff, they were courteous and professional. This company communicates exceptionally well and is timely in responding. I would recommend Snowflake highly without hesitation.

Snowflake air has been great and very helpful with all our questions and follow up requests.

We had 5 units installed and we are delighted with their operation. The crew was professional and efficient. They took care to clean up any debris. The price quoted was accurate and there were no problems.
I highly recommend them.

Our furnace stopped working this morning and within about two hours of calling Snowflake, two wonderful guys came out to take a look. They fixed our problem very quickly and it was very affordable! We have a newborn so we were super worried about it being too cold upstairs tonight. Thank you so much for the quick service!

Snowflake Air is awesome. We’ve had them install all new systems in our house as well as in our RV garage/shop. All the techs have been super knowledgeable and professional. Also, whenever we’ve had an issue (few and far between), they have always been there same day for us. I also love how they use modern online systems, so we get automated texts and notices when techs are in route. Highly recommended!

I called this Morning before Snowflake Air came to my house and this is the fourth time they've helped me. Their Customer Service is not only professional but courteous. I will have no one else take care of my heating and A/C Because of the way they treat their customers.
. Thank you, Michael and crew for and OUTSTANDING Job.

I have been using Snowflake for several years now. The service is outstanding! I choose the interval and they show up to my house and replace my furnace filters for me. They are quick, responsive, and professional. I highly recommend their service for all your HVAC needs.

It’s freezing cold outside right now. We needed hot water. I called for help with our broken water heater. They came out, assessed it, and replaced it really quickly! Excellent work and great customer service. They responded super fast last summer too when I called for help to repair our broken AC unit. Their fast response saved us from the extreme heat. They are truly the best in Boise!