Patriot Heating, Cooling and Plumbing

This company was the first one to quote me via text for a simple toilet installation. Price seemed high, but to be fair i didn't get a quote from anyone else so it could very well be competitive. It was money well spent as they scheduled the job right away, and even came early! The technician that they sent was very friendly, personable and did the job efficiently and with ZERO mess! I have no regrets with my choice to use Patriot and would recommend them to anyone that asks. and...on the off chance that they were more expensive than others - i would say it was worth it. Any company that has fast and responsive service, and technicians who respect my home and leave without a single trace that they were there are, in my opinion, well worth paying a little extra. There is always a "guy who will do it cheaper" but you get what you pay for. And again, i have no idea if their price was competitive or not, but if they do come in a little higher, i still say go with them and you will be glad you did!!!

For Water / Plumbing issue -
My brother in law found water bubbling up in our front yard with a huge marshy area around it when he was cutting the grass. He actually stuck his finger in and I saw the water bubbling out. I called the water department who was out here in no time. We were losing 1 gallon of water per min!!! They turned off the water and said it was our responsibility to fix and to call a plumber. After finally after going through 3 plumbers, found one (Patriot Heating Cooling & Plumbing) that could respond immediately!! This house was apparently built with water lines using polybutylene piping. These pipes are no longer used and stopped being used in most homes built after 1995 because of the pipes becoming so brittle and cracking. Patriot has installed a new water line but has also made me aware of future problems with this piping and the pipes at the hot water heater which will be a future problem if not addressed soon! ! Noah arrived at appointment as scheduled, was very responsive to our problem and also professional. I met the owner, Chris once Noah made the call & they started the work! Both great guys!! Had 5 or 6 guys out here working (maybe more) and they all worked like a well oiled machine! Very impressed and left our front yard looking great!!

So I hired this company Dec 29, 2022.
They charged me $85 to go out and survey the problem and this doesn't include the repair.
I had a busted 1/2" elbow galvanizes that needed to be replaced and got a quote of $550 to repair this.
I got in my vehicle drove 557 miles (8hrs) to Georgia spent less than $5 on the parts used 2 tools less than 30 minutes from start to finish.
I'M reporting this to the BBB because I think other people was taking advantage of by this company due to the pass freeze Georgia experienced.

Lance came out on a Saturday and fixed our water line from the road to the house. He was honest and kind and he did great work! Will use them again.

We have used Patriot a few more times since the original review so we thought we’d update this review. They just came to fix our toilet.

Taylor and Noah were amazing. Very professional, knowledgeable, great at teaching, and considerate.

We really appreciated the boot covers they put on every time they came inside.

We also loved how honest they were. Noah found a small piece of trash in the water line causing the flow issue. So, instead of charging us $285 for replacing the toilet cut off, he charged $125 for cleaning the line and basic service charge.

Stuff like that is why we have used this company a half dozen times already.

In the best way possible, I hope I never have to use them again, but rest assured, we’ll call them for any HVAC or plumbing needs.

I have used Patriot twice now and both times have been a good experience. They were able to schedule me within a few hours. I have encountered genuinely nice techs on both occasions. Lance was extremely thorough and helpful to fix our problem. Would highly recommend this company.

Worked with Lance - he is an awesome plumber and a great friend. He handled all our leak issues at the house with promptness and absolute professionalism. Very reliable plumber and great co. Casey is also wonderful! Thank you.

Taylor is the best! He worked hard & long to remove & replace my kitchen & half bath faucets. These were 22 years old so he had to use his mighty muscle & strength to remove them. The replacements look magnificent. He also fixed a leaky outdoor spigot & leaky water heater.
Taylor was early, stayed late, very polite, considerate of my space, & extremely hardworking. I highly recommend Patriot & definitely suggest you ask for Taylor.

I have had several experiences with Plumbers in the past and Lance has been the best service technician to perform work in our home to date. He was knowledgeable, friendly and honest and we felt very comfortable with his evaluation and repair. You really have an excellent employee and if we need any future needs will you calling on Patriot.

I had two drain pipe leaks, and both were fixed well in a reasonable time and at a reasonable price. Technician was friendly and professional when explaining the initial estimate and potential work needed depending on severity. Highly recommended, and will give them a call for any future HVAC needs as well!

Ken edge was amazing! Genuinely cared about the customer. He knew immediately what the problem was and fixed it in no time. Will 100% use again