Jordan Air and Plumbing

Clint was very professional! Gave me more information on my unit and what I could to do to get better heating and cooling in my house. Definitely recommend to others!

David did a great job and explained the issues that was found during his visit. He was very professional and well mannered.

Jordan Air is always great to work with. We just bought our 4th system from them and I will continue to use and recommend them

Abraham and his associates were professional, timely, informative and Jordan Air is lucky to have such top notch employees.

Andrew was awesome and left my floors clean after service. Great job Andrew

I am thankful for him he was on time and with good attitude if I needed help again I want him.Think you all

Justin checked the plumbing 5 days ago and was very curious and knowledgeable. Today Babacar was very nice and knowledgeable of the system. I remember having him checking the system last year. Very nice man. Great service from both men. Jordan Air is an exceptional company.

Efficient front staff and technicians on-site. Jordan Air and Plumbing should be your go-to company for all your plumbing needs. Thanks for taking care of my parents house!

I purchased my heat pump unit through Jordan Air 5 years ago because they were highly recommended to me. My unit quit working in October 2022 (compressor went out) I paid almost $80 for them to come tell me what’s wrong. The replacement parts were ordered and it was a 5 to 7 day lead time to have the unit repaired. I waited 14 days before contacting them about it, during that time I received NO updates NO contact from them letting me know there was a problem. I called to request an update and was told the part was ordered but they had no tracking/shipping info on it and it wouldn’t be much longer. No apologies, no concerns if my home was warm or cold.. just “ be patient” so I was patient and waited another 14 days and still NOTHING.. no update nothing. I call again and ask to speak to a manager. I was told someone would contact me before 5 pm that day.. NOTHING… no one has EVER called me back since this ordeal started. Today Dec 21st I call AGAIN and this time the lady gives ME some ATTITUDE for asking what is going on? Treated me like it’s MY PROBLEM not theirs.. I mean I paid close to $8,000 for a unit that should last me at least 15 years not 5 that comes with a 10 year WARRANTY.. and I have been extra patient for 2 months and this is the treatment you get??? I don’t recommend this company to anyone!! They are clearly all about the sale NOT THE SERVICE or their Customers.

Jonathan Ocegueda was on time an very professional. He took his time and explained the system diagnosis in a way that I could understand it. I am looking forward to continue to work with Jordan Air and Plumbing.