The Air Squad

The owner came to our home and was very disrespectful to my wife, claiming it was due to my “tone” as a deflection for his suddenly walking off rudely and disregarding her. Coming off as far more disrespectful than any “tone” I had. Ultimately, the situation got to the point this has been the worst experience with a contractor we have had in the area. He refused accountability all the way through for damaging our property as well and then blamed me because I wasn’t kind to his office staff from his disrespectful behavior to my family and home. Unacceptable. Do not recommend.

Edit 1: Disclaimer: this Edit was written when the owner’s original response claimed this review was fabricated and continued to insult me and my integrity. What is 100% completely fabricated is the story you’re giving the public and your employee. I do not expect customers to have their loved ones and homes disrespected the way the owner of this company did to mine and then utterly fabricate his response. The only reason I called your office so upset is because your owner decided to disrespect my wife attempting to show him plans, then damaged our gate in his hastily made decision to abandon the job because of his fragile emotional state that I couldn’t be there to meet him as I had an urgent situation to respond to. It’s a poor story to excuse his actions to his employees and himself which he made a fake apology for the next day all while continuing to claim my “tone” rather than a fragile emotional state at a woman briefing him plans caused him to leave. He was abusive and disrespectful to my wife and home on his way out, and his excuse is a deflection for his actions. There’s no feelings left to it only hard evidence he would prefer didn’t get out. The renewed response here proves how this company will refuse accountability if they disrespect your family and home. Furthermore, ensure you check their reviews on Yelp and beyond. They go by Temperature Pros of South Florida on carrier and you’ll notice all reviews on Google are within the last year since well.. the others aren’t too hot. What kind of company has to go by multiple names with “25 years of experience”. Questionable. Can’t say if the Google reviews are fake or not but I can say it’s highly suspicious. Beware.

Edit 2: I’m glad the owner changed their response from claiming this was completely fabricated to simply apologizing for his actions which included excuses and ongoing disrespect until he was made aware of laws that penalize businesses trying to use legal threats to suppress public reviews.

Air Squad was highly professional and responded in an incredibly short amount of time to resolve the issue. I highly recommend this company because of their honesty, problem solving skills and workmanship.

I called it was and emergency which caused my system to stop working and they said they be here to see what the problem was. So The air Squad is very reliable and professional. I would recommend them to anyone that I know to take care of whatever air conditioning problems they may have. I give them A A A Plus . Thank you . The Air Squad.

The Air Squad is a reliable, responsive family-owned business. My calls and texts are answered quickly by an owner and appointments are easy to schedule. Our service technician, Darren, was excellent! He arrived early for the maintenance visit and proceeded to conduct a thorough review of our a/c system, inside and outside our home. Darren was professional and knowledgeable, patiently responding to our questions and ensuring our system was working efficiently. He provided email follow-up, including many photos and specific quotes for maintenance work to be considered. There was no pressure or upselling. Excellent service!

normally when someone is good at what they do we tend to give the 5 stars, in my case i am giving Darren the service tech. 10 stars. he brought to me knowledge, professionalism, experience and respect. His quality workmanship is superior to any i have seen in a long time. They are punctual, very clean and listens to your needs. I will always recommend Air Squad. and if you do take them , ask for darren, you will not be disappointed
............... I must add on to my review from a couple of months ago. This past holiday i had a problem with my a/c. I called Air Squad. I spoke to mark goldstein who at that point sent all his workers early for the holiday. once he heard of my situation,he himself came rushing over to fix the problem. My association with this company is like being with your own family.
I believe if you call AIR SQUAD you will be extremely satisfied.

The Air Squad team sets the standard in the industry for friendly, professional, timely and thorough HVAC service and maintenance. Their Helpful to an Extreme staff reflects a customer obsession mindset, resulting in satisfaction and peace of mind for the customer. A shout out to Courtney in the office and Benny our field technician providing 5+ star service. This company has fair pricing and goes above and beyond. No need to call any other HVAC company, Ever!

Darren Bailey is a great tech. Very polite, shows great knowledge. I am satisfied with his work. Thanks Air squad

If you want quality service Air Squad are the right people to call. It is incredible how amazing they are.. The way the owner treats his staff a stole my heart.. This is a unique company. They should be training others on how to service customers.

Walking us through the process because we had mold in our home is what I needed for peace of mind. We changed the entire Duct system and we are extremely satisfied.... Job done the right way... I do not write reviews but I had to for this one!!!! They text you when they are on their way with a pic and name of the TECH... Its amazing!!!!! I give them a 10 out of 5!!!!! lol!!! Look no further they are the right person for the job!!!!!

AAA+ Amazing service with quality products.
Within 24 hours they completely replaced a commercial HVAC - talented staff - clear and prompt communication- competitive pricing.
Highly recommend- this company lives up to its name - a squad of professionals to remedy your HVAC needs efficiently and economically .

I highly recommend Air Squad for any AC or Plumbing needs. We have used them a handful of times now and they are always very responsive, professional and friendly. A few weeks ago our very old AC unit finally died and they were out the same day to help resolve the issue. The owner quickly got us a reasonable estimate to replace the unit and had everything scheduled for installation the next day. Due to their excellent service we were only without AC for one night. I just cannot recommend this team enough! Thank you, Mark and the Air Squad team!